Concurrent Enrollment Specialist - Program Specialist 2

Salary: $3,537.00 - $4,723.00 Monthly
Location : Spokane, WA
Job Type: Classified
Job Number: 20234110
Department: SFCC Concurrent Enrollment
Opening Date: 12/14/2023
Closing Date: 12/26/2023 4:00 PM Pacific
DESCRIPTION
Starting salary for this position is: $3,537 (Monthly)
Employees starting at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. If an employee starting at anything higher than the entry step of the range, will have salary step advancement after 12 months and salary step advancement every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase in salary.
Community Colleges of Spokane (CCS) District Equity Statement
CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.
Spokane Falls Community College (SFCC) is a beautiful campus located in the inland Pacific Northwest, on the ancestral home of the Spokane Tribe, near the Spokane River. Our campus is not far from the urban center of Spokane, a mid-sized city with a high quality of life and quick access to the outdoors. See our website for more in Spokane.
SFCC is one of two accredited community colleges that comprise the Community Colleges of Spokane (CCS). Serving about 6,000 students, SFCC endeavors to be an educational leader and a responsive partner with the community and region, offering access to relevant programs of the highest quality. We offer a large liberal arts/transfer program (approximately 75% of total enrollment) as well as state-of-the-art professional technical programs (about 25%). In addition to serving the urban and suburban population in greater Spokane, CCS provides educational services to rural communities throughout a 12,302 square mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties as well as portions of Lincoln County.
SFCC's mission is to provide all students with an excellent education that transforms lives and expands their opportunities.
Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.
The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Concurrent Enrollment Specialist in the SFCC Student Transitions Division.
JOB SUMMARY
Under general supervision of the Director of Concurrent Enrollment Programs, the Program Specialist provides support and assistance in the administration of the Office of Concurrent Enrollment Programs. The Program Specialist's role will include supporting dual credit programs at Spokane Falls Community College (SFCC), transcript evaluation in accordance with state requirements, monitoring student progress towards completion of a high school diploma, data collection and program reporting and performing other related tasks.
The Program Specialist will organize recruitment, application, registration and documentation for high school students entering Concurrent Enrollment programs. This position will also track/monitor services required by WA State and local high schools served, provide program support in Admissions and Registration and monitor high school students throughout their program.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Coordinate and monitor all aspects of concurrently enrolled student progress toward earning a high school diploma, including, but not limited to; intake and evaluation of transcript, updating grades, credits, and test scores quarterly, and processing students for graduation. *
• Create, track and reconcile various reports. Assist in the preparation of grants and program reporting. *
• Coordinate with teachers, counselors, staff, and administrators to successfully complete all aspects of the admissions and registration processes for concurrently enrolled high school students. *
• Assist with outreach efforts including presentations (virtual and in-person), classroom visits to CTE Dual Credit classrooms, as well as dual credit information night presentations. *
• Track eligibility requirements and communicate progress with teachers, administrators, counselors, and students. Process admission, testing and testing results, and registration forms for dual credit students, and coordinate other student services as needed for Concurrent Enrollment programs. *
• Correspond both in writing and verbally with teachers, counselors, administrators, staff and students regarding program related activities (e.g., on-site testing, testing results, program confirmation, add/drop, enrollment verification, program related questions, etc.). Assist in the coordination of teacher trainings and professional development opportunities for high school teachers, counselors, and CTE Directors. *
• Collect, analyze and prepare reports for course enrollment; communicate with high school staff to ensure accurate reporting of student rosters. Prepare invoice documentation for billing, working with district Business Office to monitor processing of payments. *
• Generate final rosters for teachers and counselors, update supervisor and other appropriate parties on course enrollment numbers. *
• Assist Dual Enrollment Program students with processes/transactions such as ctcLink (PeopleSoft), applications for admissions, schedule planning, online registration, update and add/drop/withdrawal forms, resolving hold blocks, etc. Work with Dual Enrollment Program seniors to transition to traditional students. *
• Request and receive information from high schools to build classes. Work with appropriate parties to build courses and answer questions that may arise regarding course creation. *
• Build, maintain, monitor, and purge Concurrent Enrollment student files, as needed. *
• Generate required reports and maintain accurate departmental statistics. *
• May supervise classified employees, work-study students and volunteers (train, schedule, evaluate, discipline and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations. Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively.
• Travels with the Director of Concurrent Enrollment Programs to work with area high school students and faculty. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.
This position is designated a bargaining unit position.
COMPETENCIES & OTHER REQUIREMENTS
MINIMUM COMPETENCIES & QUALIFICATIONS

• Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Two (2) years of experience working with Concurrent Enrollment programs and processes.
• Excellent student-centered customer service, outstanding interpersonal skills, organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Experience using computers, spreadsheets, database and word processing software.
• Ability to be supportive in providing information and services to concurrently enrolled students.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to work independently with minimal supervision.
• Ability to initiate and complete projects.
• Ability to work with others as part of a team.
• Ability to maintain a high level of confidentially and ethical working practices.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the vision, mission, values, goals, objectives and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

DESIRED COMPETENCIES & QUALIFICATIONS

• Bachelor's degree or higher from an accredited institution.
• Experience in higher education.
• More than two (2) years of work in providing related services to students in dual enrollment.
• Knowledge/experience of Running Start and Admissions/Registrations services.
• Demonstrated data tracking, monitoring, and preparing of reports.
• Knowledge of FERPA rules and regulations.

CONDITIONS/TERMS OF EMPLOYMENT
TOTAL COMPENSATION WITH BENEFITS: $58,822 - $74,860.
Total compensation is an estimate based upon adding the following amounts together:

• Base compensation of $42,444 - $56,676, plus
• Current employer-paid health and related benefit contribution rates, plus
• Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.
Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.
PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Occasional to frequent change in position from sedentary, standing, stooping and walking.
• Frequent use of computer and exposure to terminal screens.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Visual focus and strain.
• Work in a semi-open office setting with frequent interruptions and background noise.
• Work directly with students/clients.
• Work involves answering on demand questions by phone, in person, or electronically.
• Work in an environment of frequent interruptions and distractions.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12-month, 40-hours a week).
• 6-month probationary period; may be extended up to 12 months.
• This position is overtime eligible.
• Requires local or regional travel. If using personal vehicle, proof of driver's license and car insurance required.
• Criminal background check required.
• May be required to work alternate shift.

REQUIRED APPLICATION MATERIALS
To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• CCS online application. *
• Cover letter addressing your qualifications relevant to the responsibilities of this position. *
• Resume. *
• References - the names, addresses, and phone numbers of three professional references. *
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.
If you require an accommodation during the application or interview process, please contact HR at
Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category.
Direct all inquiries or grievances regarding access and Title IX or ADA to:
Amy McCoy | Chief Compliance Officer
Title IX and A...