Concierge / Receptionist

Concierge / Receptionist / Front Desk | Full-Time & Part-Time Positions

Heritage Muskego | Muskego, WI

Starting Salary: $XX.XX - $XX.XX per hour

Heritage Senior Living is exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!

Why you should join Heritage:

• **$500 sign-on bonus for Full-Time and $250 sign-on bonus for Part-Time**
• **Immediate Pay – on-demand access to your pay as you work**
• **Flexible Scheduling**
• **Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program**

What makes a Concierge successful?

• Caring and compassionate attitude with true concern for people
• Strong customer service focus; ability to work discreetly in resident and guest areas
• Ability to work collaboratively as part of a team; work independently with limited supervision
• Ability to multitask and answer multi-line phone system
• Experience with hospitality, receptionist, lobbying, is tech savvy, and has used Outlook and Microsoft suite programs

Responsibilities:

• Great, assist, and provide customer service to residents, families, visitors, and staff
• Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner
• Assist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientations
• Maintain comfort, privacy, and dignity of our residents

Requirements:

• Ability to speak, read and write English
• High school diploma, GED, or 1-3 months related experience or training preferred
• Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines

What you can expect from us:

• Hiring manager will contact you within 1-5 business days of your application submission
• Complete 1-2 interview(s) via phone, virtual video, or in-person interview and meet with immediate supervisor and mentor
• Upon receiving the job offer, review job description, and complete new-hire tasks and online paperwork (via the Paycom application)
• Receive name badge, keys, and tour of the community
• Complete New-Hire Orientation, CBRF classes (as needed), and job-related training
• Receive continuous training to provide exceptional care and customer service to our residents

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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