Concessions Supervisor, Guaranteed Rate Field

Delaware North Sportservice is hiring part-time Concessions Supervisors to join our team at Guaranteed Rate Field in Chicago, Illinois. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North operates concessions, premium dining, and retail services at Guaranteed Rate Field, home of the Chicago White Sox, and has been a partner of the White Sox since 1940. We manage concession stands at the 40,615-seat stadium with a menu offering Windy City-inspired favorites.

• Assign duties to scheduled team members and assist with training 
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

• Experience working in a restaurant required
• Minimum of one year of supervisory experience preferred
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required

• Constant standing, walking, bending, reaching, and repetitive motions 
• Ability to lift stock up to 50 pounds occasionally 
• May be required to work outdoors or in variable temperatures depending on the season