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SalaryOak View Group:
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview:
The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $17 to $20.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EEO:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.
The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $17 to $20.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
job expires 4/30/2024
- Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.
- Set a positive, productive, and communicative tone as a leader in the department.
- Supervisors are required to communicate effectively with people at all levels in the organization, this includes providing direction to teams, timely feedback to managers for a more effective process.
- Manages the operations of multiple concession stands, while assisting team members and maintaining a safe environment throughout operating hours
- Greets, directs, and responds to guest’s questions and needs.
- Understands menu offerings, presentation, and pricing.
- Ensures proper product control and handling of inventory and equipment.
- Performs other duties as assigned.
- The supervisor shall be able to write reports at the end of shift.
- Recognize what must be taught to servers and take required time to do so.
- Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy.
- Working in a team environment with the ability to be team player
- Ensure all guests receive a positive and remarkable experience.
- Maintain safe and healthy work environment by following organization standards and sanitation regulations.
- Assist other Team Members as needed or when business needs dictate.
- Ensure that all employees are following Uniform Policy
- Assure that every employee is doing their job correctly, if disciplinary action is needed; Operation Manager must be informed to make final call.
- While performing the duties of this position, the team member will regularly be required to: Workdays, nights, and/or weekends as required.
- At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
- Ability to give and follow directions as well as manage staff.
- Ability to work in a fast paced team oriented environments.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Must have RBS alcohol certificate required by state law.
- Must have CA food handlers certificate required by state law.
- Must have knowledge of various beers, wines, and spirits.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
- Demonstrate initiative and work effectively under pressure.
- Adaptable to a changing environment.
- Professionalism and radio etiquette
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
