Complex Food & Beverage Operations Manager

Why us?:

Some Unique Perks:

• Medical, Dental, & Vision Insurance 
• 401(k) with Employer Matching 
• Free EcoPass 
• On-Site Parking 
• Complimentary Employee Meal 
• Hotel Discounts (Both Hilton & Sage Portfolio)
• Sage Restaurant Concepts Discounts

The Curtis Hotel, a “Stay Happy, Work Happy!” aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don’t believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.

The Corner Office, downtown Denver, is simply great food and outstanding cocktails. Designed with good times and comfort in mind, the bustling bar and energetic dining rooms feature retro-chic interiors infused with intrigue. Progressive global comfort food mixed with international flavors give traditional favorites a fresh twist.

When you join the team at The Corner Office- you not only join a dynamite property, you become a part of something bigger, Sage Restaurant Concepts. If you thrive in environments that encourage individuality and innovative thinking, look no further. Apply today!

Plan and manage the Restaurant(s), Room Service and Starbucks(s) in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant(s), Room Service and Lounge(s). Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets. 

• Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
• Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
• Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
• Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.

Education/Formal Training

Four-year college degree or equivalent education/experience.

Experience

Four to five years of employment in a related position with this company or other organization(s).

Knowledge/Skills

Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession.

This includes experiential knowledge required for management of people, complex problems and food and beverage management.

• Ability to analyze activities or information and arrive at logical conclusions.
• Requires supervisory/management communication skills.
• Excellent communication skills due to telephone and face-to-face interaction with guests, corporate office and associates.
• Good speaking skills for guest, corporate, vendor and associate interaction 100% of work day.
• Written guest communication, administrative responsibilities and Human Resource responsibilities requires excellent reading and writing abilities 100% of the work day.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
• Bending/kneeling -as directed above.
• Physical ability to supervise on-floor activities required 60% of work day. No continuous standing.
• Climbing Stairs -up to 20 steps 20%of work day.
• No driving required.
• Chemicals/Agents – Limited access in the course of supervising the sanitation of the operation.

Environment

Inside 90% of work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in-coolers, temperatures ranging as low as 30 degrees. Chemicals/Agents -Limited access in the course of supervising the sanitation of the operation

• Flexible Work Schedule Avaialble 
• Medical, Dental, & Vision Insurance 
• Discounted On-Site Parking  
• Free EcoPass
• Complimentary Employee Meals 
• 401(k) with Employer Matching  
• Free Gym Access  
• Employee Game Room Access 
• Hotel Discounts (Both Hilton & Sage Portfolio)  
• Employee Recognition Events/Prizes 
• Health Savings and Flexible Spending Accounts 
• Basic Life and AD&D Insurance 
• Paid Time off for Vacation, Sick Time, and Holidays 
• Employee Assistance Program 
• Personality Reflected Dress Code 
• Opportunities for Career Growth and Development  
• Employee Discount at The Corner Office Restaurant 
• Sage Restaurant Concepts 25% Discount  
• Sage Saving Spot