Community Service Specialist Part-Time

About us: GRCMC is a nonprofit media organization that includes public-access television stations GRTV and LiveWire, community radio station 88.1FM WYCE, community venue Wealthy Theatre, Web Development Services for nonprofits, and the local online news platform The Rapidian.

About the role: The Front Desk-Part-time position serves as the point of contact for producers, members, clients, and the public reaching out to the GRCMC in person, by phone, and digitally.

Responsibilities:

· Serves visitors by greeting, welcoming, and directing them appropriately

· Answer questions about the Community Media Center and redirect when necessary

· Aid in membership, ticket, and item sales

· Maintains security by following procedures, monitoring logbook, and issuing visitor badges

· Process new memberships and update member contact information

· Ensure in-person guests follow sign-in and health protocol

· Provide administrative support

· Keeps a safe and clean receptionist and common areas

· Responsible for closing the facility at night.

Skills Required

· Telephone skills

· Verbal communication skills

· Professionalism

· Customer Service skills

· Computer skills

· Problem Solving

· Attention to Detail

· Self-driven

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. GRCMC will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

GRCMC provides equal opportunity to all applicants without regard to race, color, religion, age, sex, physical or mental disability, national origin, marital status, sexual orientation, gender identity, or any other legally protected status.

Resumes will be accepted until 3/14/2004 at 5:00 pm

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 13 per week

People with a criminal record are encouraged to apply

Work Location: In person