The Community Outreach & Events Specialist is responsible for the planning, development and execution of company giving and volunteer program, community event sponsorships, creation of media worthy community activity, support of media and community relations outreach and overall administrative support of the Communications Department.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Where You'll Make an Impact
- Manage company giving program and community relations outreach, including donation requests and sponsorship fulfillment.
- Responsible for maintaining accurate financial records and reports on community initiatives and support.
- Maintain a calendar of outreach activities and create opportunities for community events and team member appearances that will receive media coverage.
- Provide overall support of media, community, and government relations initiatives.
- Contribute to the planning and execution of internal PR events such as press conferences, openings, photo and video shoots.
- Liaise with support agencies in planning and execution of all press activities, tours, and events.
- Support the development of internal communications.
- Maintain news archives, and photo & video library.
- Overall administrative support to the Communications department.
- Support corporate initiatives in other gaming jurisdictions.
- Other duties as assigned.
Skills You'll Need to Succeed
- Previous experience planning community events, festivals, and volunteer programs independently.
- Experience in support of execution of PR events, campaigns and initiatives.
- Creative, professional and engaging.
- Excellent project management skills.
- Excellent administrative and organizational skills.
- Ability to solve complex problems.
- Ability to perform assigned duties under pressure.
- Able to work irregular work schedule because of task and deadline requirements.
- Ability to perform assigned duties in an interruptive environment.
- Accuracy in completing assigned duties in a timely manner.
- Ability to work in an office environment.
- Ability to be flexible with work schedule (position may require extended hours, including evenings, weekends and holidays).
A Few Must Haves
- Three (3) years of experience in event planning/marketing, public relations, or equivalent work experience.
- Ability to obtain Gaming License as required by the State Gaming Agency for the position.
- Must be proficient in the use of modern office equipment and software packages inclusive of but not limited to personal computers, Microsoft, Word, Power-Point, and Excel.
Physical Requirements and Working Conditions
- Ability to stand and walk for extensive periods of time and move up and down steps daily.
- Ability to work in various weather conditions and assist guests in the loading and unloading process.
- Ability to lift 20-30 pounds.
- 24/7 high energy casino
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.