Community Health Worker

Family Health Centers of San Diego (FHCSD) is looking for a Community Health Worker. Provide education, coordination, navigation, and case management services connecting individuals to services at FHCSD as a trusted member of the community served. Support clients that may have chronic diseases, including substance and/or mental health issues. Operate in a supportive role within an interdisciplinary healthcare team utilizing an integrated care and treatment model.

Responsibilities:

Collaborate with the multidisciplinary care team in coordinating a wide array of navigation, health care, case management, educational support, and patient engagement functions in recruiting, supporting, and connecting individuals to services at FHCSD.

• Facilitate enrollment of patients in FHCSD services. Schedule appointments and conduct intake per department guidelines and productivity goals.
• Facilitate care transitions between providers, community partners, and specialty care providers through use of the Electronic Health Record to ensure relevant correspondence is attached for each patient.
• Provide support for patients, focusing on reducing poor health outcomes through improving continuity of care.
• Provide support, empowerment, education, and case management services for those that may be chronically ill, including co-morbid substance use and/or mental illness through direct interaction or within a group setting environment.
• Educate potential patients about FHCSD services to include relationship building in connecting to a wide array of services.
• Conduct periodic assessments of patients’ substance use, physical activity, dietary, or other habits harmful to health and wellbeing.
• Serve as liaison between the multidisciplinary care team and the community to include developing relationships with various stakeholders as part of the patient's care plan. Resolve any barriers related to necessary resources.
• Participate regularly in program meetings.
• Function collaboratively with partners of FHCSD.
• Identify linguistic, cultural and transportation needs of clients with linkage to resources as appropriate.
• Track, monitor and actively manage assigned cases to ensure coordination of care, retention of patients, and to ensure a high level of utilization is maintained.
• Attend ongoing training to include certification courses when applicable.
• Perform other duties as assigned.

Requirements:

Lived personal experience required. Fluency in Haitian/Creole/Arabic highly preferred OR personally incarcerated in the past

• High School Diploma or GED equivalent required.
• Bachelor’s Degree in health care or social services field or Community Health Worker certification preferred.
• OR equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on the vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave, and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Job Type: Full-time

Pay: $21.00 - $26.23 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have personal lived experience as a refugee or incarceration? Do you have your own vehicle, a CA driver's license, and CA insurance to qualify?

Ability to Relocate:

• La Mesa, CA 91942: Relocate before starting work (Required)

Work Location: In person