Community Care Worker-Behavioral Health/Ft

Summary
We are looking for a self-starter, team-oriented professional to join our staff as a Community Care Worker-Behavioral Health. The Community Care Worker-Behavioral Health performs all activities related to contracted services per contracted intervention protocol to achieve program
goal utilizing platform/software and proprietary data management system. Member encounters will include meeting with individuals with behavioral health and severe mental illness in their residence, in hospital/ facilities or at a neutral location. We require the below skills and work experience.

Essential Duties/Responsibilities

• Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone or in clients’ residences that may or may not be accessible by public transportation.
• Develop and maintain an accurate and thorough knowledge of all program requirements
• Develop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer software
• Develop and maintain accurate knowledge of, and monitor compliance with, HIPAA and GGH’s confidentiality policies
• Organize and document daily schedule to inform supervisor of activities, and adhere to safety protocol
• Demonstrate competency by meeting or exceeding minimum caseload requirements and department work performance expectations
• Comply with HIPAA and GGH confidentiality policies and report any potential issues immediately
• Develop and maintain knowledge of community resources available to assist clients; work with other departments to acquire knowledge of community resources available
• Communicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to the Community Engagement  Manager
• Serve as an example of GGH Standard of Excellence by exemplifying GGH vision and goals
• Demonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationships
• Complete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule
• Other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at GGH’s discretion at any time with or without notice.

Education

• Bachelor’s in social work or related field required. Certified as a Community Health Worker (CHW) preferred.

Experience
Must possess a minimum of five years of experience working directly with individuals to assist them in meeting their health-related social needs. At least three years dealing with individuals with behavioral health and severe mental illness. Additional education in social work or related field is required. Certified as a Community Health Worker preferred. 

Additional Eligibility Requirements
Must have access to a vehicle, maintain a valid driver’s license and carry automobile insurance.
 

Compensation:
Competitive salary and benefits.