Community Association Manager

• Title: Community Association Manager
• Location: Arlington Heights, IL

• ABOUT ROWCAL

  RowCal was founded on a remarkably simple notion: That HOA boards and their members deserved better.

  RowCal's founders had worked in the HOA management industry and seen it all - especially the inefficient processes and the unkept promises. They sympathized as they watched frustrated HOA boards turn to one property management company after another...and another...all in search of even just a basic level of service and support.

  RowCal was created to give HOA communities the respect and responsiveness they deserve, by employing:

  • An advanced technology platform
  • Superior processes
  • A spot-on maintenance team
  • The most dedicated community managers and service professionals

  And we do it all with a refreshing, can-do attitude and joyful spirit that put HOA leaders at ease. RowCal is a partner that cares, collaborates and creates the best HOA experience for our communities - guaranteed.

  Many of our employees have spent years in the HOA management industry because they love what they do and the impact they can have on people's lives. And now, with the state-of-the-art tools and resources of RowCal, they can take everything to the next level.

  We are rapidly expanding our business in all of the markets we serve, so we're always looking for qualified individuals to add to our team. How about you? If you have a can-do spirit and a servant's heart and are looking for a career with meaning and opportunity, apply now!

ABOUT THIS ROLE

RowCal Community Managers are responsible for the general management and oversight of all association business for a portfolio of homeowners' associations, on average between 10-14 communities. At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. At RowCal, we view the Community Manager as the association's "relationship manager".

Community Managers are to be knowledgeable on all association matters and will attend board meetings, vendor meetings, maintenance meetings, and site inspections and walks. Community Managers are also required to attend evening meetings when necessary and must be available to communicate with board members as needed by phone, email, or in-person.

Community Managers are ultimately responsible for ensuring effective management for association business as well as client (board & homeowner) satisfaction.

Community Managers are required to stay reasonably up to date with industry-specific state and local laws and regulations.

In this role, Community Managers report directly to the local market Director of Community Management.

At RowCal, we offer the most competitive salaries in the industry along with benefits, incentive bonuses, and 4 weeks of PTO!

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

• Education:

  • High school or equivalent (Preferred)

  Experience:

  • Homeowners Association (HOA): 2 years
  • Property Management: 2 years
  • Customer Service: 2 years (Preferred)
  • Portfolio Management: 2 years (Preferred)
  • Vendor Management: 1 year (Preferred)

  License/Certification:

  • CMCA (Preferred)