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Form of work
SalarySalary range: $41,000 to $44,000
General Description and Classification Standards
The ACRB is authorized to investigate citizen complaints against Atlanta police and corrections officers. This position is with the Atlanta Citizen Review Board (ACRB), a City of Atlanta agency. The position will be responsible for assisting the department with its community engagement efforts and, specifically proactive outreach and education.
Administrative Duties:
Assist with the implementation of outreach and education plans, including online and social media components
Carry out other communications, marketing, and outreach related duties as necessary
Attend community outreach, education, and awareness events as required
Plan and coordinate awareness, outreach, and education activities
Maintain outreach and education records
Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRB�s educational objectives.
Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services.
Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information.
Conduct research related to the Atlanta communities and our service alignments
Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities
Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation.
Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information.
Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.)
Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction
Make presentations to the board including presenting at monthly board meetings
Provide reports to the Project Manager
Community Affairs Duties:
Assist with the implementation of outreach and education plans, including online and social media components
Carry out other communications, marketing, and outreach related duties as necessary
Attend community outreach, education, and awareness events as required
Plan and coordinate awareness, outreach, and education activities
Maintain outreach and education records
Attend meetings, community events, seminars, etc. (e.g. Board meetings, professional societies, etc.) for the purpose of conveying and/or gathering information regarding the ACRB�s educational objectives.
Compile data from a variety of sources for evaluating the awareness and education programs and/or services, developing programs and/or services.
Compose documents (e.g. standardized correspondence, bulletins, newsletters, brochures, press release, media advisories, etc.) for the purpose of documenting events, providing and/or requesting information.
Conduct research related to the Atlanta communities and our service alignments
Advise agency components (e.g. volunteers, staff, and Board, etc.) of participation in awareness and educational activities
Maintain a wide variety of documents, files and records (machine and manual) for providing up-to-date reference and audit trail for program evaluation.
Prepare a variety of written materials (e.g. contact letters, research memos, correspondence) for the purpose of documenting activities, providing written reference and/or conveying information.
Present information on a variety of topics (e.g. ACRB ordinance, process, membership, training, etc.)
Responds to inquiries from a variety of internal and external parties (e.g. staff, community, Board, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction
Make presentations to the board including presenting at monthly board meetings
Provide reports to the Project Manager
Job Related and Essential Qualifications
Knowledge of:
Principles of business letter writing and report preparation.
Computer applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
Considerable knowledge in the field or fields related to the specific job assignment.
Knowledge of and passion for justice, fairness, and community bridging in Atlanta
Strong knowledge of Microsoft Office and design software for graphics and the Web
Skills:
Detailed planning and implementation skills
Strong working knowledge of and experience in communications, marketing, and promotion, including social media preferred
Ability to:
Communicate clearly and concisely, both orally and in writing.
Analyze data and information using established criteria in order to plan and implement special events.
Make effective public presentations.
Prepare clear and concise reports, correspondence, assessments, and newsletters and other written materials.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
Organize own work, set priorities and meet critical time deadlines.
Maintain attention to detail and accuracy while meeting critical deadlines.
Operate modern office equipment including computer equipment and specialized software applications programs.
Identify and take appropriate action when unusual operating problems occur.
Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.
Establish and maintain effective working relationships with those contacted in the course of the work.
Ability to manage multiple tasks and meet deadlines
Ability to reach out effectively to diverse communities and populations
Ability to work independently and collaboratively with a wide variety of people and organizations
Excellent communication skills and experience speaking to large groups and individuals
