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Form of work
SalaryMAJOR FUNCTION:
The Communications department that is the initial contact to callers providing information for the Inspira Organization. Providing a high degree of Customer Service to all callers, while maintaining confidentiality for all patients. Monitor all hospital Alarms panels and contact appropriate department per policy. Monitor all hospital Codes and contacting all essential Code team per Code.
QUALIFICATIONS:
Education & Experience:
- High School Diploma or GED equivalent required.
- Prior switchboard or PBX experience preferred.
- Minimum of 2 years' experience with customer service required. Preferably in a Health Care environment.
Certifications/ Licensure:
- N/A
Knowledge & Skills:
- Basic computer skills and experience with MS Word and Excel.
- Strong communication skills.
- Knowledge of PC applications and functionality.
Physical Requirements:
- Ability to use a keyboard.
- Keen visual and listening skills.
- Must be able to sit for significant periods.
At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.
Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.
Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.
