Communications & Marketing Manager

USD $65,000.00/Yr.
USD $70,000.00/Yr.

The Support Services functions at S:US are carried out by a team of professionals with differing backgrounds who believe deeply in the S:US mission. We provide resources and support to the program departments to collectively pursue that mission. Support Services is a collegial, supportive, and dynamic culture that continuously seeks to improve. We strive to treat all staff with respect in each interaction. We are motivated to accomplish our individual and collective tasks by the belief that we can help transform the lives of people we serve thereby righting societal imbalances.

S:US is seeking a Communications & Marketing Manager to support S:US’ internal and external communications. Are you an entrepreneurial, self-starter who loves tackling important issues that many New Yorkers are facing in terms of housing, behavioral health, food security, and more with a great team? Do you deeply understand how marketing and communications channels can be leveraged to tell compelling stories and move audiences to act? Do you have a personal commitment to and knowledge of social justice and a passion for advancing progressive social change through digital platforms and traditional media? If you answered yes, then this is the job for you!

The salary range for this position is $65,000 -$70,000. We offer a flexible hybrid schedule .

ESSENTIAL DUTIES & RESPONSIBILITIES:

Content Creation across platforms

• Establish and maintain collegial working relationships with programs and support services departments to identify compelling S:US stories, announcements, and expertise for content development.
• Identify, create, and package stories of recovery, resilience, and success from within S:US for content across platforms and for pitches to media.
• Manage the creation and production of print and digital materials, such as advertisements, flyers, brochures, banners, and posters, for distribution to program participants and the public.
• Design and create collateral materials as needed for fundraising purposes, public/community relations efforts, sponsorship ads, and internal events.
• Develop and produce new videos that showcase the S:US story for internal and external stakeholders.
• Support the work of the Communications & Marketing Director as well as the Development & External Affairs Department as needed.

Digital and Print

• Directly monitor and update content on the S:US website to reflect compelling stories, updates, and announcements.
• Manage day-to-day social media engagement including content creation (graphic design and writing) and gathering analytics.
• Plan, write, design, and distribute monthly external emails to funders and supporters for awareness, marketing, or fundraising purposes; manage subscriber email lists and use analytics to monitor engagement.
• Support Development & External Affairs Department in the creative promotion of proposals and events.

Internal Communications

• Oversee the organization’s intranet by posting all staff email announcements, events, updates, documents, and performing daily maintenance.
• Assist in the planning and management of internal communications efforts to ensure the S:US culture is supported and promoted.
• Compose and edit staff emails and announcements, design flyers and event invitations, and create digital graphics.
• Attend and report on S:US events; take photos as needed.
  KEY PERFORMANCE STANDARDS

• Organize and build systems to keep yourself organized and track numerous details on different platforms.
• Technically fluent with tools such as Google Suite, Microsoft Office Suite, Microsoft SharePoint, WordPress, Constant Contact, Google Analytics, Social Media Analytics, and design tools such as Adobe Creative Suite and Canva.
• Understands digital communications including email, text, and social media campaigning.
• Tactically familiar with most aspects of digital campaigns, including social media, online advertising, email marketing, mobile strategy, digital analytics, web video, social listening, and web design.
• Ability to multi-task to handle multiple assignments at once, work quickly, and meet deadlines in a fast-paced environment while paying close attention to details.
• Ability to communicate effectively (verbally and in writing) with people served by S:US and staff, appreciating their social, cultural, religious and ethnic backgrounds and their age, gender, and abilities.

REQUIRED EDUCATION AND EXPERIENCE

• A Bachelor’s Degree in media and marketing, communications, English, journalism, or any related field.
• Three to five years of experience working on marketing and communications campaigns, preferably in nonprofit, public affairs, media relations, journalism, issue advocacy, or a related field.
• Submit resume, cover letter, and three work samples that illustrate the breadth of your writing capabilities across multiple channels (e.g., website, internal comms, social media, newsletter, etc.)

SUS IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.