Communications & Development Associate

GENERAL DESCRIPTION

Riverdale Neighborhood House is seeking a creative, mission-driven and hardworking individual to join our team as a full-time Communications & Development Associate.

Working closely with the Director of Community Engagement & Development, the Communications & Development Associate will play a key, strategic role in community outreach and RNH’s organizational growth. The C&DA is responsible for managing RNH’s communications platforms, including creating content for social media and electronic communications, and will assist with overhauling RNH’s marketing strategy. The C&DA is also responsible for managing the portfolio of individual donors, including maintaining a donor database, assisting with the cultivation of new donors, and supporting individual giving events, including fundraisers and community events.

This position requires strong computer and organizational skills, an ability to manage multiple competing priorities simultaneously, a creative spirit and an enthusiasm for forging relationships internally and with community partners. Having a ‘can do’ philosophy and being ready to help out with other priorities of the Community Division, as they arise, will also be a key attribute of this individual.

DUTIES AND RESPONSIBILITIES

Communications

● Manage organization’s day to day external communications across digital and print platforms, including organization’s website and social media accounts (Instagram, Facebook)

● Solicit, coordinate, and create content in collaboration with organization departments, including developing marketing materials (flyers) and email marketing campaigns

● Develop communications strategy and style guide, including assisting with overhauling organization branding for innovative, effective and consistent approach

● Develop analytical dashboard to track impact of communications strategy

● Assist with community outreach including managing press inquiries

Development

● Assist with the development of goals and strategies for fundraising campaigns

targeting individual donors.

● Maintain and serve as the department point person for the donor management

database; update donor records, compile biographical information, create analytical

reports and queries for various fundraising initiatives.

● Provide key administrative and logistical support to individual fundraising events,

including cocktail parties, as well as community events, such as the summer concert

series

● Maintain donor/guest lists, gather and prepare registration materials and other duties for fundraising events targeting individuals.

● Coordinate and send out end-of-year tax write-off letters to all donors

● Analyze and provide fundraising results to senior leadership for its review.

REQUIREMENTS/QUALIFICATIONS:

● Strong interpersonal, communication (verbal and written) and relationship building

skills

● Experience managing database and/or CRM platform

● Strong skills in social media and website management, experience working with

Squarespace and Mailchimp a plus

● Graphic design skills and experience (i.e. Canva, In-Design)

● Experience in event planning and production

● Proficiency in Google Workplace (particularly Docs & Sheets)

● Self-starter, able to work independently, a motivational team player and creative thinker

● Outstanding attention to detail and ability to handle multiple tasks and deadlines

simultaneously

● Sense of humor and ability to work in changing environment

● Bachelor’s degree preferred

● Exceptionally organized and detail oriented

● Bi-lingual English and Spanish

● ‘Can do’ mindset. Willing to take on tasks beyond role as required at the direction of the Board Chair and Executive Director.