Communications Coordinator

The Job in a Nutshell:

Main Ingredients:

• Attend, take notes, and distribute notes for the bi-Monthly Communication Planning Meetings
• Create and publish companywide huddle topics
• Create and publish store-specific huddle topics as needed
• Create and publish huddle agendas and Crew talking points
• Coordinate quarterly good4u Trivia communication
• Provide content for Weekly Bulletin, including but not limited to the Customer Service Quarterly Focus, Store Manager/Assistant Manager Housekeeping, and other update as needed
• Coordinate updates to SSC Crew Contact Posters including electronic updates, printing new copies for stores, and communicating to the stores
• Administer SharePoint needs for Communications, including but not limited to Operations Homepage updates, uploading monthly {N}power Offer Calendars, Sales Call Presentations, and Tune Up Tuesday emails
• Coordinate prize distribution for quarterly NTKA pennant banner winners
• Coordinate Opportunity Store Promotion information with Marketing and Purchasing to deliver communication to the applicable stores
• Drive companywide promotions through messages on store computer desktop backgrounds
• Assist with tasks as needed, including but not limited to SOP creation, emails to Crew with urgent communication, drafting memos, reviewing/editing/updating documentation, auditing data, compiling data, and creating reports
• Keep informed of and identify opportunities in company information, including but not limited to completing LMS assignments in a timely manner, reviewing the Company Calendar on SharePoint, {N}power Offer Calendars, SSC Bulletin, memos, and emails from the SSC to store Crew

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Recipe for Success:

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

Diversity Statement

Check off on a scale of N-C what is physically and environmentally required to perform the daily tasks and job duties.

Physical Demands: N = Never

Key for Physical Demands: O = Occasional; 1-33% of time

Environmental Demands: N = Never

F = Frequent; 34-75% of time

C = Constant; 76-100% of time