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Form of workJob Description
Please apply through the Town’s website by clicking here.
The Town of Falmouth is seeking an experienced public safety professional with extensive Police and Fire dispatching and supervisory experience to be our next Communications Administrator. This key position is the leader of our combined Police and Fire/Rescue Emergency Communications Center, which provides the Town’s public safety dispatching services. The Communications Administrator is responsible for the management of the Center and its nine (9) full-time and several per diem Communications Officers. This is a non-union, full-time exempt position that generally works Monday through Friday, with some night meetings required. The Communications Administrator also fills in on the dispatch floor as needed.
The Communications Administrator reports to the Town Manager and works with and has oversight from the Police Chief and the Fire Chief. The Administrator’s duties include, but are not limited to: managing the training, schedule, and daily operations of the Communications Department personnel; preparing short and long-term strategic plans for the department consistent with the goals and objectives of the Town Manager and the Oversight Committee; preparing the department’s biweekly payroll and its salary, operating, and capital budgets.
The Communications Administrator oversees, maintains, and upgrades a variety of dispatch equipment, including the computer-aided dispatch (CAD) system, automated telephone system, and radio system. This position also maintains the radio license for the department, ensures that the license is in compliance with Federal Communications Commission (FCC) regulations, and ensures departmental compliance with all federal and state laws.
Minimum Requirements Include: Bachelor’s degree with course work in communications, public safety, or a related field and four (4) years of public safety dispatch experience, consolidated dispatch preferred, with one (1) year in a lead supervisory capacity or an associate degree with six (6) years of public safety dispatch experience, consolidated dispatch preferred, with one (1) year in a lead supervisory capacity; or equivalent combination of education and experience. Applicants must be fully qualified to perform Communications Officer duties as required and have current certification in CPR, E-911, EMD, Leaps, and first aid.
Starting Salary Range: $100,547.20/year - $114,940.80/year, commensurate with qualifications and experience. Comprehensive benefits package.
Preference Date to Apply: Friday, December 29, 2023 by 4:30 pm. The position will remain open until filled, but candidates who apply by the above date and time will be given additional consideration over later applications. A cover letter and resume should be submitted with the application.
The Town of Falmouth is proud to be an EEO/AA employer.
