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SalaryTownsend Building Supply, a leading supplier of lumber and building materials in the Wiregrass area for over 75 years, is seeking a Commercial Operations Coordinator for our Commercial Sales department. This position is responsible for administrative and customer service processes and procedures needed to ensure the efficient and effective operation of all aspects of the Commercial Sales department.
The role of this position is to serve as an extension of the commercial sales team by insuring the accurate and efficient processing and customer orders and order delivery.
Are you ready to take the next step in your career? Do you want to be part of a company dedicated to helping you succeed? Do you want the honor of working with the best employees and serving the greatest customers in the area? If so, Townsend Building Supply is the perfect place for you! Let’s build a great future together, Apply Today!
Townsend Offers:
- Health, Dental, & Vision Insurance - Available after 30 days!
- Company paid life insurance
- Paid vacation after 6 months!
- 401k w/company match
- Advancement opportunities
- Competitive compensation
- Essential Worker Status - Continued work during a crisis!
…………AND MUCH MORE!
Responsible for, but not limited to the following:
- Assist with daily business activities and provide support to ensure timely and effective customer response and achievement of department and company goals.
- Timely and accurately prepare quotes, process customer orders, process purchase orders, and order materials from vendors.
- Interact with co-workers, customers, and vendors to coordinate delivery and ensure on time and complete delivery of orders.
- Promptly handle all incoming customer requests.
- Investigate order and delivery discrepancies.
- Accurately and timely process all credits and material return requests.
- Acts as a point of contact by supplying advice and information on products, estimates, order status, and delivery scheduling.
- Complete and maintain proper paperwork for all transactions.
- Issue and monitor subcontractor agreements.
- Assist in the preparation of communications and presentations for customers and vendors.
- Purchase order reconciliation and management.
- Prepare reports as requested.
- Coordinate conference calls and meetings.
- Working with customers to identify and provide solutions to their product needs.
- Represent Townsend Building Supply in a professional manner at all times.
- All other duties as assigned.
Qualifications of the ideal candidate include, but are not limited to, the following:
- High school diploma or equivalency.
- At least 3 years of administrative experience.
- Understanding of AIA contracts.
- Computer literacy and knowledge of current office technology.
- Highly proficient using Microsoft Office programs including Word and Excel and/or Google Suite.
- Working knowledge of office and administrative procedures.
- Self-starter with strong initiative.
- Strong customer service skills.
- Exceptional organizational skills.
- Strong verbal and non-verbal communication skills.
- Detail-oriented.
- Must be able to pass background and drug testing.
Townsend Building Supply complies with all applicable laws regarding equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
- Microsoft Office: 4 years (Preferred)
- Microsoft Excel: 4 years (Preferred)
- Administrative: 3 years (Required)
Ability to Relocate:
- Dothan, AL 36303: Relocate before starting work (Required)
Work Location: In person
