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Form of workJoin the Bank that shares success with others! As a locally managed mutual bank, South Shore Bank is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Child Care Subsidy, Retirement, Life Insurance and many other benefits.
Under the supervision of the Credit and Construction Manager, provides administrative support to the Bank's Small Business and Commercial Lenders in numerous aspects of the loan process. The incumbent works closely and assists lending officers to ensure that all necessary documents and compliance components are collected throughout the pre-closing process. In addition, the incumbent will assist lending officers in both the coordination of the closing process and clearing any post-closing exceptions.
Responsible for the preparation, coordination, and prioritization of the overall workflow in connection with Small Business and Commercial loan activity. Assist lenders as needed with various customer servicing tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
COMPLIANCE
Maintain an excellent understanding of applicable regulations and laws including but not limited to: Fair Lending, Home Mortgage Disclosure Act (HMDA), Flood Disaster Protection Act, Fair Credit Reporting Act (FCRA), ECOA/Regulation B , Regulation Z (Truth in Lending), Real Estate Settlement Procedures Act (RESPA), Community Reinvestment Act (CRA), Bank Secrecy Act, Regulation P (Privacy of Consumer Financial Information), Service Members Civil Relief Act of 2003, Unfair, Deceptive and Abusive Acts and Practices (UDAAP), etc. Maintain an up to date understanding of bank policies and procedures as they relate to compliance.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate degree or graduate of a paralegal program plus one to two years related experience.
TECHNICAL SKILLS
Good knowledge of Microsoft Office applications including general and intermediary Word and Excel skills for creating letters, templates, and spreadsheets. Familiarity with Fiserve, Nautilus, and/or nCino a plus.
LANGUAGE SKILLS
Ability to write grammatically correct reports, business correspondence and procedure manuals. Ability to respond to common inquiries from customers, or members of the business community. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, escrow, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
KEY POINTS
It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Salary Description
$23.77 - $35.65
Under the supervision of the Credit and Construction Manager, provides administrative support to the Bank's Small Business and Commercial Lenders in numerous aspects of the loan process. The incumbent works closely and assists lending officers to ensure that all necessary documents and compliance components are collected throughout the pre-closing process. In addition, the incumbent will assist lending officers in both the coordination of the closing process and clearing any post-closing exceptions.
Responsible for the preparation, coordination, and prioritization of the overall workflow in connection with Small Business and Commercial loan activity. Assist lenders as needed with various customer servicing tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Verifies accuracy of commitment letters, credit approvals and closing documents.
- Obtains and reviews borrower information from third party reporting services such as FIS/e-funds, AML/Patriot Act, First Advantage, Environmental and Flood Searches.
- Inputs Commercial Loan applications into Laser Pro and/or other loan origination platforms.
- Determines and inputs information on HMDA and CRA reportable loans.
- Communicates effectively and professionally with customers, attorneys, appraisers, co-workers, and teammates.
- Creates and reviews documents for new loan closings, annual line of credit reviews, loan modifications, and loan extensions in a timely and accurate manner.
- Compiles Legal Documents file for transmission to Loan Servicing.
- Notifies Loan Servicing to update core system with customer's current information and any new loan information.
- Files UCC-1 and RMV-1 Applications with necessary State departments.
- Notifies Loan Servicing to wire funds for payoffs to other institutions.
- Requests proper General Ledger pertaining to loan proceeds commitment fees and expenditures related to customer's loans.
- Responds to customer's requests as to advances, payments, and transfers.
- Participates in periodic pipeline meetings. Assists in creating and maintaining accurate and timely pipeline reports.
- Creates and updates Standard Operating Procedures.
- Reviews reports daily pertaining to customer's checking account based on daily activity for overdrafts (NSF Items Report).
- Payment of invoices pertaining to outside vendors and service providers,
- With coordination from lenders, corresponds with customers regarding overdrafts, past due loan payments, missing loan documents, loan renewals, insurance, updated financial information and other customer account management needs.
- General administrative tasks including typing, faxing, copying, ordering of office supplies, telephone correspondence, filing etc.
COMPLIANCE
Maintain an excellent understanding of applicable regulations and laws including but not limited to: Fair Lending, Home Mortgage Disclosure Act (HMDA), Flood Disaster Protection Act, Fair Credit Reporting Act (FCRA), ECOA/Regulation B , Regulation Z (Truth in Lending), Real Estate Settlement Procedures Act (RESPA), Community Reinvestment Act (CRA), Bank Secrecy Act, Regulation P (Privacy of Consumer Financial Information), Service Members Civil Relief Act of 2003, Unfair, Deceptive and Abusive Acts and Practices (UDAAP), etc. Maintain an up to date understanding of bank policies and procedures as they relate to compliance.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate degree or graduate of a paralegal program plus one to two years related experience.
TECHNICAL SKILLS
Good knowledge of Microsoft Office applications including general and intermediary Word and Excel skills for creating letters, templates, and spreadsheets. Familiarity with Fiserve, Nautilus, and/or nCino a plus.
LANGUAGE SKILLS
Ability to write grammatically correct reports, business correspondence and procedure manuals. Ability to respond to common inquiries from customers, or members of the business community. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, escrow, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
KEY POINTS
It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Salary Description
$23.77 - $35.65
