Commercial Lines Account Manager Assistant

The Account Manager Assistant is responsible for assisting Account Executives and Account Managers with the servicing of tasks in accordance with the practices, policies, and procedures of the Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares certificates of insurance and certificate holders updates as required
• Orders and processes scheduled loss runs and on demand loss run requests
• Processes direct bill and agency bill endorsements and audits
• Provides quality customer service to clients, team members, and carriers
• Prepares policy binders for delivery to clients
• Maintains an accurate suspense system on all items that require a response
• Input/maintain data on account management system and ancillary systems as required
• Provide receptionist support, when needed
• Other reasonable duties as assigned by your supervisor

To perform this job successfully, the incumbent must be able to perform each essential duty in a satisfactory manner. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.
REQUIREMENTS:

• 1-2 years of insurance experience strongly preferred

• Superior customer service and problem solving skills with the ability to work in a team environment
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
• Must be a self-starter with excellent written and verbal English communications skills
• Ability or adaptability to work in fast-paced, multi-tasking environment

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

• High School Diploma or equivalent required; College Degree preferred
• Willingness to obtain the Tennessee Property & Casualty License

Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
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