Welcome to the world of HBS Hospitality, a distinguished player in the hospitality industry where every guest stay is not just an accommodation but an immersive experience rooted in warmth, Kentucky kindness, and a commitment to excellence. As we navigate the intricate tapestry of hospitality, this narrative unfolds, delving into the intricacies of our approach to guest satisfaction, our strategic affiliations with esteemed partners like IHG, Hilton, and Marriott, our unique cultural roots centered around "Kentucky kindness," and the essence of HBS Hospitality that sets us apart in a competitive landscape.
Job Description
Overview: We are seeking an exceptional and results-driven Area Director of Operations to lead and oversee the successful management of two hotels in Kentucky. If you are passionate about the hospitality industry and have experience, ideally within the Hilton and Holiday Inn brand, this is an outstanding opportunity for you to make a significant impact in the local hotel market. As a key leader, you will play a vital role in ensuring the hotels' overall success and elevating guest experiences.
Responsibilities:
Strategic Leadership: Your strategic leadership will set the course for the hotels' success. You will be responsible for developing and executing growth strategies, ensuring each property operates efficiently and profitably.
Team Management: Inspiring and leading our dedicated hotel teams is crucial. Your guidance and support will enhance the performance and satisfaction of our staff, leading to exceptional guest service.
Financial Management: Managing budgets, forecasting, and financial analysis are vital to maintaining profitability. Your financial acumen will directly impact the financial health of the hotels.
Guest Satisfaction: Delivering exceptional guest experiences is at the heart of our business. You will work to maintain and enhance guest satisfaction levels through staff training and service quality initiatives.
Quality Assurance: Upholding brand standards and ensuring consistent quality across all properties is essential for the hotels' reputation and success.
Local Market Expertise: In-depth knowledge of the local market will help identify opportunities for growth and establish strong connections with the community.
Health and Safety Compliance: Ensuring the hotels adhere to health and safety regulations is critical for guest and staff well-being, and to maintain a positive image.
Benefits:
Health Insurance Benefits: We offer an health benefits allowance.
Job Training: Continuous training and development opportunities to enhance your skills and advance your career.
Hotel Discounts: Enjoy exclusive discounts at our affiliated hotels.
Paid Holidays: Celebrate important occasions with paid holidays.
Paid Time Off: We value work-life balance and provide generous paid time off.
Performance Bonus: Recognizing your contributions and commitment with performance-based bonuses.
Job Requirements
Requirements:
Minimum 4 years of hospitality management experience.
Proven leadership and team management skills.
Strategic planning and financial acumen.
Commitment to guest satisfaction and quality assurance.
In-depth knowledge of the local market in Kentucky, as local knowledge and presence are essential to this role. Prefer residence in Kentucky.
If you are a dynamic leader in the hospitality industry, eager to take on this exciting challenge, we invite you to apply. Make your mark and be a part of our dedicated team, driving the success of our hotels in Kentucky. Join us in delivering exceptional guest experiences and achieving operational excellence. Apply today to seize this remarkable opportunity!
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person