Commercial Insurance Customer Service Agent

At Bank Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them through a competitive compensation package, professional development opportunities, and having an Employee Stock Ownership. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward…It’s Simply the Forward Way!

Pay: Starting at $20/hour, Depending on experience.

Benefits: Health (Tradition and HD plan options), Dental, Vision, Medial & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term disability insurance, Voluntary paid benefits, Paid Time Off, Holidays. Extended Medical Absence Leave.

Work Hours: Monday through Friday 8-5pm.

Skills / Requirements / Qualifications:

• Maintain new and renewal business.
• Must be licensed in Property/Casualty insurance or be willing to obtain licensing within the first six months of employment
• Field customer requests involving insurance policies.
• Maintain company specific rates and forms for carriers without online support.
• Review all downloaded activity from carriers for accuracy and handle invoicing for transactions.
• Establish and maintain confidential files and records.
• Efficiently process renewals, endorsements, change requests, claims and deposit premiums.
• High school diploma or GED required.