Commercial Field Service Technician

Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to:

· Commercial solar PV systems

· Batteries such as Powerpacks and Megapacks

· Electric vehicle Charging Stations

The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy Field Service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.

Responsibilities

· Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage

· Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately

· Attend and demonstrate outstanding performance at multiple inverter training schools

· Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested

· Report writing, where required, to comply with deliverables in commercial O&M contracts

· Respond to customers’ concerns with the performance or functionality of their system

· Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept

Requirements

· Electrical trades experience within troubleshooting power electronics and low voltage controls

· Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters

· Experience navigating numerous computer applications and technology independently

· Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice

· Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission

· Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently

· Must have and maintain a valid driver’s license and an acceptable and safe driving record

Preferred Qualifications

· Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations

· Previous OSHA safety and heavy equipment training

· Certifications and/or previous training in renewable energy, solar electric design

· Understanding of various programming languages and equipment networking

Job Type: Full-time

Pay: $27.67 - $37.32 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work setting:

• Outdoor work

Ability to Relocate:

• White Plains, NY: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road