Commercial Collector

This position will be responsible for negotiating payment arrangements with businesses and business owners on third party accounts, meeting monthly goals, and demonstrating strong communication skills, principally by phone. Debt Collectors must be incentive-driven, outgoing, and reliable, have the ability to make good judgment decisions, and must enjoy working in a high-volume call center. This position will pay $20-$22 an hour based on experience with additional commission based on performance. There is no cap to the amount of commission you can earn.

Key Responsibilities

• Communicating with merchants via outgoing and incoming calls, emails, and letter correspondence
• Full responsibility for monitoring and maintaining assigned accounts in a fast-paced, goal-oriented collection agency
• Locating and contacting merchants via skip-tracing
• Negotiate, administer, and track payment plans and settlement on your accounts

Essential Functions

• Weekly reporting to direct supervisor
• Daily phone calls & emails to delinquent customers
• Provide excellent & considerate customer service
• Meet defined department goals and activity metrics
• Manage and track a large number of deadlines and scheduled tasks

Required Skills

• 2+ years commercial debt collection experience
• Knowledge of collections procedures
• Knowledge of Uniform Commercial Code liens
• Knowledge of legal collection process including garnishment and executions
• Proficient in Microsoft Office Word
• Strong attention to detail, goal oriented
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities

Poster is a full-service commercial collection firm based in Houston, Texas. We are a fast-growing agency offering our services to banks, merchant cash advance companies, factoring companies, and other commercial funding and lending institutions.

Benefit Conditions:

• Only full-time employees eligible

Paid Training:

• Yes

Management:

• Ops Manager

Work Remotely

• No

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• AD&D insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center

Experience:

• Commercial Collections: 2 years (Required)
• Lien enforcement: 1 year (Required)

Ability to Commute:

• Houston, TX 77098 (Required)

Ability to Relocate:

• Houston, TX 77098: Relocate before starting work (Required)

Work Location: In person