Overview:
We are seeking a skilled Commercial Collector to join our team. As a Commercial Collector, you will be responsible for managing and collecting outstanding debts from commercial clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Duties:
- Contact commercial clients via phone or email to collect outstanding debts
- Maintain accurate records of all collection activities
- Negotiate payment plans and settlements with clients
- Investigate and resolve any billing discrepancies or disputes
- Provide excellent customer service while maintaining professionalism
- Follow up with clients on payment arrangements and ensure timely payments
- Collaborate with internal teams to address any client concerns or issues
Experience:
- Previous experience in accounts receivable or collections preferred
- Strong knowledge of financial concepts, including debits and credits
- Familiarity with medical billing and coding is a plus
- Excellent phone etiquette and communication skills
- Ability to analyze accounts and perform account reconciliations
- Proficient in using collection software and Microsoft Office Suite
- Strong math skills for accurate calculations
If you are a detail-oriented individual with excellent communication skills and a strong background in collections, we encourage you to apply. Join our team and contribute to our success as a Commercial Collector.
Note: All positions must be paid, including internship positions.
Job Type: Full-time
Pay: $20.42 - $24.60 per hour
Work setting:
- Hybrid work
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Richardson, TX 75081 (Required)
Ability to Relocate:
- Richardson, TX 75081: Relocate before starting work (Required)
Work Location: Hybrid remote in Richardson, TX 75081