College Retention Specialist

• Provide support and case management to 50 Higher Sights college participants
• Responsible for identifying/recruiting college participants and maintaining a caseload of 50 participants
• Monitor students’ schedules, credits received and GPAs to ensure students are staying on track.
• Contact students via video and in-person visits to monitor academics and social/emotional well-being (minimum 2 times per month)
• Identify college students who are eligible for financial aid and ensure they are applying
• Troubleshoot all issues students have with enrollment, schedules, financial aid, scholarships, classes, etc.
• Identify applicable scholarships for the students as a whole and individually
• Identify and share job opportunities, internships, and externships
• Research and create applicable workshops for students
• Research and participate in relevant professional development opportunities
• Connect program participants and their family to resources and opportunities from area schools, community organizations and partnered agencies
• Maintain quarterly newsletter for university students
• Maintain case notes and data management system
• Maintain current intake and consent documentation
• Perform additional duties as assigned

Education:

· Bachelor’s Degree in related field

Experience:

· Previous experience in a college student services role preferred, but not required

. At least three years of professional experience mentoring students

. 1-3 years of recruiting experience

· Well versed with college student timelines

Other:

· A clear understanding of the population being served

· Demonstrated track record of strong engagement skills

· Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups

· Has a thorough knowledge of community resources and services

· Must have a vehicle with valid driver’s license and current auto insurance

KEY COMPETENCIES

· Competent in Microsoft Office tools and inputting services in an online database.

· Efforts to Outcomes.

· Screening tools.

PHYSICAL REQUIREMENTS

· Must be able to remain stationary 50% of the time.

· Must be able to frequently move inside the office to access file cabinets, office machinery, etc.

· Must be able to transport oneself to and from work sites.

· Occasionally ascends/descends stairs.

· Constantly moves to assist during program activities.

· At times may be required to lift up to 25 lbs. for various classrooms and event needs.

· Frequently moves in outdoor weather conditions.

· May require evening and/or weekend availability