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Form of workJob Description
108 year-old company and stronger than ever!
Kimbrells Furniture is looking for motivated, enthusiastic, and hard-working individuals to join our Call Center team. The Call Center at Kimbrell's Furniture immediately hiring for a SPANISH/ENGLISH BILINGUAL agent at our Concord, North Carolina facility.
We know that for you to give your best, you need to be at your best; thats why we are serious about work life balance. Position is Full time.
Responsibilities:
Kimbrells Furniture is looking for motivated, enthusiastic, and hard-working individuals to join our Call Center team. The Call Center at Kimbrell's Furniture immediately hiring for a SPANISH/ENGLISH BILINGUAL agent at our Concord, North Carolina facility.
We know that for you to give your best, you need to be at your best; thats why we are serious about work life balance. Position is Full time.
Responsibilities:
- Ability to communicate written and verbally in Spanish and English
- Locating and contacting debtors to inquire about their payment status
- Minimize objections for payment and suggest available customer-friendly payment options
- Update account status and database regularly
- Use software to keep detailed notes regarding conversations with customers and outcomes
- Accepts payments over the phone via credit card
- The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes
- Cooperative disposition and ability to work in a team setting
- Positive attitude
- Desire to learn and develop professionally
- Attention to detail and the ability to reason and think quickly and effectively
- Excellent communication skills
- Some experience in collections preferred but not required. Will train the right candidate
- Must be available to work Mon - Fri between 8am and 8pm and alternating Saturdays
