Responsibilities
- Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts.
- Identify issues that cause delinquency and discuss with management.
- Make outbound collections efforts including making calls in a professional manner, and sending emails concerning outstanding balances in accordance with Collections Standards.
- Review open accounts for collections efforts to reduce the number of aged items. and aged balances in assigned portfolio.
- Monitoring accounts to identify overdue payments.
- contact customers to ask about their overdue payments.
- Keeping accurate records and reporting on collection activity.
Requirements
- Proven working experience as a Collections Clerk
- Proven ability to calculate, post and manage accounting figures and financial records
- Comfortable calling customers to collect payment
- Data entry skills along with a knack for numbers
- Proficiency in Microsoft Excel
- Comfortable with Microsoft Office software
- High degree of accuracy and attention to detail
- High School Degree (or equivalent)
Schedule
- M-F 8:00-5:00
R&J Trucking Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
Education:
- High school or equivalent (Required)
Work Location: In person