Collection Specialist

The Assistant Collection position is a full-time opportunity offering a family atmosphere, great pay ($35,000 - $40,000 includes bonus) as well as future growth potential. We also provide affordable benefits with a 401k, paid holidays and we are closed on Sundays.

We're looking for a candidate that's dedicated, flexible, task-oriented, and self-driven. This role involves meeting weekly goals and continually enhancing the customer and company’s relationship. Reaching out to customers so they stay current on agreed payment plans, helping them obtain product ownership and increase customer satisfaction.

Requirements / Responsibilities:

• Recognize and create opportunities to renew customer agreements
• Contact customers by phone and text whose agreements have expired
• Demonstrate diligence, urgency, impartiality, and consistency regarding accounts
• Contact references on expired accounts
• Schedule voluntary turn-ins of merchandise
• Handle field collections and de-installations
• Complete 25 calls per hour
• Valid Drivers License

Other Requirements:

• Valid state driver's license
• Flexible work schedule
• Lifting 40lbs regularly up to 100lbs with assistance if needed.
• Bilingual is a plus

RNR Tire Express is a national franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget. Established in 2000, RNR has grown to over 100 locations in 22 states.
At RNR we have built a culture around “SERVING our customers and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.