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Form of workJob Description
Are you a CNA or Medical Assistant with at least two years of experience in practice? Are you clinically/tech-savvy and a fast learner?
Looking for a very motivated experienced independent and proactive healthcare liaison. This position centers around extensive driving to visit various accounts, so it's essential to have a trustworthy vehicle.
About You:
If you are an experienced and licensed CNA or Medical Assistant interested in helping with our mission this may be the opportunity you are looking for. PrimoCare is looking for people who are passionate about improving healthcare delivery, leveraging technology to improve patient outcomes, and having the capability and desire to work in a rapidly growing and changing environment.
This position will require you to be tech-savvy and comfortable with patient outreach as you are onsite at different Nursing Facility locations. If you are applying to be a PrimoCare Health liaison, you are willing to work independently and are comfortable with in-person outreach and engagement. Additionally, you are caring, patient, persistent, understanding, respectful, able to build trusting relationships, flexible, motivated, and a self-starter.
Duties and Responsibilities:
- In this role, you will be part of a growing team working to improve our patient's healthcare experience.
- You will be representing PrimoCare as you develop a relationship of trust with our patients and facility partners.
The role of a healthcare liaison is to:
- Outreach to our patients who are starting remote patient monitoring programs.
- Serve as the point of contact for patients enrolled with PrimoCare by their health care professional.
- Help patients complete assessments on their Ipads
- Engage regularly with all assigned patients to encourage consistency with the treatment plan and ensure they remain within the date range set by their provider.
- Schedule regular monthly check-ins with the patients.
- Monitor patients' data.
- Educate patients through shared information.
- Attend meetings with the PrimoCare team for information updates.
Minimum Qualifications:
- Possesses a valid CNA or Medical Assistant License + 2 years minimum of experience.
- Exhibits a strong sense of ambition, self-motivation, and self-discipline.
- Must be an excellent communicator.
- Knowledgeable about the basics of chronic health conditions related to the devices and the operation of those devices: i.e. glucose monitor, blood pressure cuff, pulse oximeter, spirometer, scale, and more.
- Proficient with technology.
- Comfortable with navigating computer platforms and familiar with smartphone functionality.
- Comfortable with patient outreach and engagement.
- Experienced with patient and Clinical staff interaction.
- Excellent communicator (written and verbal).
- Highly organized and efficient.
- Detail-oriented and good at multitasking.
- Team Player.
Preferred Additional Qualifications:
- Telemarketing/ Sales or customer service experience.
- People-oriented
- Strong clinical and technology experience.
- Patient Education experience.
Expectations and Compensation:
- Monday-Friday Hours between 9:00 AM -5:30 PM PST.
- Will receive training.
- Will report to the Care Team Manager.
- We offer opportunities for growth within the company.
Our team is passionate about our mission, energized by our growth opportunities, and inclusive and collaborative in our day-to-day interactions. If you are a people person who thrives by helping others and is motivated to help build a company that makes a real difference in the health community, then we look forward to hearing from you.
About PrimoCare:
PrimoCare is a telehealth platform providing remote care to senior citizens with chronic conditions
