Company

University of WashingtonSee more

addressAddressSeattle, WA
type Form of workFull-Time
CategoryInformation Technology

Job description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The University of Washington is one of the world's preeminent public universities in impact and funding. Since 1972, the UW has continued to receive more externally sponsored research funding than any other U.S. public university, and we are one of the few universities in the U.S. with total research funding nearing two billion. That funding drives crucial, ground-breaking research that transforms lives around the globe.
In the Office of Research at UW, we take pride in creating an outstanding climate of support for UW researchers that helps them compete and succeed. Nevertheless, research administration and regulation are growing in complexity by the day. Our mission in the Office of Research Information Services (ORIS) is to reduce that administrative burden by streamlining and automating information services so researchers can spend more time researching.
POSITION PURPOSE
The Cloud Engineer ensures efficient delivery and effective support for university research by collaborating on design, and building, supporting, and administering a variety of cloud-based services that enable research. The engineering work of the position consists of novel product development, vendor product configuration, and integration. Operations consist of supporting a range of products, infrastructure, integrations, and services, some of which target 24/7/365 availability. Successful candidates must have a blend of software development and server support background, CLOUD INFRASTRUCTURE experience, and demonstrated written and verbal communication strengths to ensure we provide continuous value delivery to our stakeholders in a sustainable way.
This work is important to enable Office of Research staff to support award-winning faculty and staff in performing administrative activities such as submission of funding applications for consideration, routing them electronically for approval, managing detailed multi-year budgets for grant and contract proposals, and more. The systems built and supported in ORIS help to make administrative tasks clear and easy to complete, foster collaboration and efficiency through seamless integration with other systems and processes, and guide researchers through end-to-end research lifecycle processes.
The Office of Research supports a culture of diversity, equity, and inclusion. Recognizing and valuing all our differences makes our office stronger and enhances our support for researchers; it will enrich the research carried out at the UW. Read more about DEI in the Office of Research
Position Complexities
The Cloud Engineer will work collaboratively in a team environment.
A successful person in this position must ...

  • Have a solid understanding of all ORIS products operating on AWS CLOUD INFRASTRUCTURE, from novel software development to third-party tools.
  • Have advanced competencies and understanding of core networking and security standards and best practices.
  • Collaborate on AWS CLOUD INFRASTRUCTURE adoption and usage with a diverse set of staff including, but not limited to, product owners, project managers, software architects, and technical leads, as well as senior and junior engineering staff.
  • Be able to manage multiple tasks and projects simultaneously, analyze and prioritize workload effectively, participate in ad-hoc meetings for problem-solving, and thrive in a dynamic environment.
  • Be able to analyze and prioritize work independently; demonstrate good writing skills to document technology for users.
  • Be detail oriented, while keeping the larger vision in mind.
  • Maintain a high bar for quality, solve problems independently, make sound decisions, and have a desire to learn and grow.
  • Possess strong interpersonal skills to connect with a variety of styles and dynamics across UW; these skills are essential to thrive in this highly collaborative environment.
    Position Dimensions and Impact to the University
    The work of the Cloud Engineer is critical in minimizing disruption and enabling transformation of the nearly $1.9 billion-dollar research enterprise at the University of Washington. Housed in the Office of Research Information Services, the position impacts research and research teams at all 280 university research centers and enables greater efficiency in the application and processing of thousands of award applications processed and awarded annually to university researchers.
    As a Cloud Engineer contributing to the success of the Office of Research, this position advances its mission to accelerate research and advance innovation by building performant CLOUD INFRASTRUCTURE that supports the integration of electronic research information systems. This will reduce the administrative burden on researchers across the University by improving the amount of time researchers can spend on researching; improving University compliance; and ensuring that the University can continue to be at the forefront of academic research.
    DUTIES AND RESPONSIBILITIES
    Design and Build
  • Work collaboratively with product development teams to mature solutions, and break down and implement initiatives and features for cloud-based solutions, while maintaining alignment with strategies defined by organization leadership and industry best practices.
  • Work independently, but in close consultation with stakeholders, Cloud Lead, and other team members, to help build and mature shared AWS cloud services and systems, processes, and practices that support the entire ORIS application ecosystem.
  • Participate in and promote a culture of review by engaging in technical and non-technical review as both reviewer and reviewee.
  • Conceptualize, develop and implement efficiencies (scripting, automation, etc.) that enhance the performance and abilities of the ORIS CLOUD INFRASTRUCTURE. Review existing processes and procedures and determine methods to increase efficiency when needed.
  • Setup, configure, and administer critical production, development, and testing server systems and services. Install and configure server operating systems, database and data migration software, and complex server application software for custom and vendor-based applications.
    Support and Administer
  • Utilize and promote use of recommended design patterns for cloud-based solutions and common software development methodologies to the development of cloud-based solutions (infrastructure as code, devops, gitops, etc.).
  • Ensure cloud-based infrastructure is implemented in accordance with recommended security best practices. Maintain and manage regular maintenance tasks, security updates, and complex security implementations, and monitor server performance and stability. Monitor security alerts and CISO's office notifications for best practices and guidance and take prompt and appropriate action to identify and resolve risks and issues.
  • Collaborate with the Cloud Lead and stakeholders to plan and implement identity, authentication, authorization, and accounting of access according to IAM best practices and standards to ensure continuity, integrity and availability of systems.
  • Ensure backups, recovery processes, and retention schedules support continuity needs and compliance expectations, by planning, implementing, and testing processes on a regular basis.
  • Monitor server hardware, upgrade firmware, and keep operating systems and server applications up to date.
  • Manage and maintain the network infrastructure (IP subnets, domain) and design changes based on the needs of the business.
  • Participate in incident response by triaging and troubleshooting emerging incidents and escalating issues of broader concern to key stakeholders.
    Professional Development
  • Engage in professional development opportunities and share knowledge attained with other staff.
  • Maintain an awareness of industry, institutional, and organizational trends, best practices, standard solutions, and constraints.
  • Independently learn new technologies in order to properly design, build and configure complex server systems.
    Administrative Duties
  • Attend recurring organization meetings and one-on-ones with a supervisor.
  • Engage in unplanned communications.
  • Participate in recurring HR processes.
    MINIMUM REQUIREMENTS
  • Bachelor's Degree in Computer Science or related field.
  • 5 Years of experience in software engineering to include at least the following minimum professional experience within those 5 years:
  • 3 years developing and maintaining AWS cloud application infrastructure, in accordance with security best practices, via an Infrastructure as Code (IaC) framework, including:
    - Specifying, managing, and using container images
    - Using Linux and/or Windows via CLI, including an understanding of the shell, the file system, and common Linux and/or Windows utilities
    - Composing and using common content exchange formats, including Markdown, YAML, and JSON
    - Experience with AWS systems and services, including but not limited to Lambda, S3, CloudFormation, CloudWatch, EC2, Route53, Elastic Kubernetes Service
  • 3 years using AWS cloud services to develop and maintain cloud-native applications, including but not limited to: RESTful APIs, serverless application infrastructure; administering cloud services accounts and organizations.
  • 3 years' experience working with AWS cloud security best practices and securing networking infrastructure, including securing SQL and document-oriented databases, VPCs, VPNs, and Firewalls.
  • 2 years administering and developing CI/CD pipelines in cloud-hosted Git repositories, and source controlling artifacts via Git, in alignment with common branching strategies and workflows.
  • Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
    ADDITIONAL REQUIREMENTS
  • Demonstrated ability to communicate clearly and effectively in both oral and written mediums with individuals and groups to socialize information and knowledge with a diverse group of colleagues.
  • Demonstrated ease in technical and non-technical review as both reviewer and reviewee to facilitate collaborative group activities such as change control and pull request review.
    DESIRED QUALIFICATIONS
    Experience with ...
  • C# and .NET Framework
  • JavaScript, Node.js, and npm
  • AngularJS and Angular (2+)
  • SQL and document-oriented databases
  • Kubernetes
  • Maven
  • MuleSoft Anypoint Platform
  • Puppet
  • RAML
  • WordPress, or a similar content management system
  • OpenAPI Specification
  • Elasticsearch / OpenSearch
  • Lean/Agile software development methodologies
  • Working in higher education and/or research administration
    CONDITIONS OF EMPLOYMENT
    This position:
  • Contributes to a collaborative teamwork environment, engaging diverse backgrounds, personalities, and disciplines in a shared workspace through scheduled and ad hoc problem-solving meetings.
  • Is an essential position and is required to report to work when UW suspends operations when needed.
  • While normally has a Monday-Friday day shift, will occasionally have monitoring and support responsibilities outside of standard business hours to ensure software deployments go smoothly, to respond to incidents, and/or to meet critical deadlines. This position requires sharing on-call duties with other team members mostly during 8 am - 5 pm PT on weekdays. There may be evenings and weekends as required on an ad-hoc basis or part of a support rotation.
    Office of Research Executive Statement on Diversity, Equity, and Inclusion
    The Office of Research shares President Cauce's commitment to combat inequities and racism. The values of diversity, equity and inclusion are integral to the success of our research enterprise and are embedded in the culture of who we are as an institution and employer.
    We will honor different and unique identities and nurture an accessible, welcoming, and respectful environment for all staff, students, and faculty in the Office of Research and for all members of the UW research community. We will regularly review our services and systems and adapt them to reflect the evolving environments and work styles of our employees and those we serve.
    We are ALL responsible for confronting bias and inequities, both individual and institutional, that persist here and throughout our society. Our call is to remove barriers and promote access, opportunity, and justice for all. We all must commit to this ongoing work.
    Recognizing and valuing diversity will make the Office of Research and the University stronger, and enrich the stellar research carried out at the UW.
    Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experi...
  • Refer code: 7636682. University of Washington - The previous day - 2024-01-04 02:57

    University of Washington

    Seattle, WA
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