Closing Manager

Job Title: Closing Manager

Department: Store Operations

Reports To: Store Director

Service is Our Way of Life

ShopRite is a people and service business. There is no end to creating exceptional customer experience and Shopper Loyalty. Our associates are required to represent the ShopRite brand by bringing life to our Service Commitments:

Be Happy to Be There and Show It!

Treat people the way they want to be treated

Assume total responsibility for clear communication

Own the entire interaction as your own

Look for ways to say “YES”

Anticipate the needs of the shoppers and accommodate them in advance

Take responsibility of your own actions as well as those of your colleagues

Look for service opportunities to differentiate ShopRite from others

Job Function:

The Closing Manager is accountable to the Store Manager and is responsible in the assigned departments to consistently executing Buonadonna ShopRite’s Merchandising and Operational Standards by successfully navigating in the competitive marketplace, building community relationships and improving Shopper Loyalty at every decision point by maintaining the Buonadonna ShopRite values.

Essential Job Duties:

· Adhere to the posted schedule and work shifts as per applicable direct reports scheduling.

· Adhere and comply with all store rules, company policies, safety requirements, security standards and all local, state, federal, health and civil code regulations.

· Ensure assigned departments meet the Standards of Readiness and are ready to meet our customers by providing variety and freshness by scheduled opening times, properly scheduling and organizing workflow.

· Ensure assigned departments meet Department Standards by providing clean, attractive products that meet customer needs, and follow Merchandising Programs on how products should look.

· Ensure assigned departments meet Operational Standards and Quality Assurance on guidelines for opening, closing, staffing departments, CGO Ordering, display standards, signage and labeling. Ensuring safety for associates and customers with use of use of protective equipment, temperature and cleaning standards.

· Ensures proper maintenance and safe use of equipment.

· Demonstrate best practices and utilize information from financial statements to impact Asset Utilization and Backroom Goals.

· Make recommendations using competitive business information to improve or refine existing marketing strategies impacting shopper commitment to the store.

· Help develop creative ideas, and encourage department staff to impact the community by bringing ShopRite people/products/services to the community that we serve.

· Demonstrate accountability by managing resources in an effective manner; adhere to policies, procedures and safety guidelines.

· Communicate at every decision point to strengthen Shopper Loyalty.

· Promote cooperation, fairness and equity, engage talents, experience and capabilities of associates while fostering belonging, and create opportunities for access and success of our associates while improving Shopper Loyalty.

· Manages 10-15 subordinate supervisors who supervise a total of 125-300 associates in the store.

· Is responsible for the overall direction, coordination, and evaluation of respective departments.

· Also directly supervises 125-300 non-supervisory associates.

· Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

· Responsibilities include training, and development of associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Education, Experience and Skills Required:

· Ability to express ideas clearly both orally and written.

· Ability to disseminate information to others in a method that ensures understanding.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals and standards.

· Ability to speak effectively before groups of customers or associates of organization.

· Ability to deal with problems involving several concrete variables in standardized situations.

Note: Must follow “Minor Guidelines” with regards to operation of all equipment and storage facilities.

Important Notice

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by associates in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job. Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will,” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause, unless an applicable collective bargaining agreement provides otherwise. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any associate. Any change to this “at will” employment status must be in writing and signed by the President of the Company.Position Description

Job Title: Assistant Store Manager

Department: Store Operations

Reports To: Store Director

Service is Our Way of Life

ShopRite is a people and service business. There is no end to creating exceptional customer experience and Shopper Loyalty. Our associates are required to represent the ShopRite brand by bringing life to our Service Commitments:

Be Happy to Be There and Show It!

Treat people the way they want to be treated

Assume total responsibility for clear communication

Own the entire interaction as your own

Look for ways to say “YES”

Anticipate the needs of the shoppers and accommodate them in advance

Take responsibility of your own actions as well as those of your colleagues

Look for service opportunities to differentiate ShopRite from others

Job Function:

The Assistant Manager is accountable to the Store Director and is responsible in the assigned departments to consistently executing SRS Merchandising and Operational Standards by successfully navigating in the competitive marketplace, building community relationships and improving Shopper Loyalty at every decision point by maintaining the SRS Mission-Vision-Values.

Essential Job Duties:

· Adhere to the posted schedule and work shifts as per applicable direct reports scheduling.

· Adhere and comply with all store rules, company policies, safety requirements, security standards and all local, state, federal, health and civil code regulations.

· Ensure assigned departments meet the Standards of Readiness and are ready to meet our customers by providing variety and freshness by scheduled opening times, properly scheduling and organizing workflow.

· Ensure assigned departments meet Department Standards by providing clean, attractive products that meet customer needs, and follow Merchandising Programs on how products should look.

· Ensure assigned departments meet Operational Standards and Quality Assurance on guidelines for opening, closing, staffing departments, CGO Ordering, display standards, signage and labeling. Ensuring safety for associates and customers with use of use of protective equipment, temperature and cleaning standards.

· Ensures proper maintenance and safe use of equipment.

· Meet and Role Model behaviors for the Non-Negotiable Global and Department Standards.

· Demonstrate best practices and utilize information from financial statements to impact Asset Utilization and Backroom Goals.

· Make recommendations using competitive business information to improve or refine existing marketing strategies impacting shopper commitment to the store.

· Help develop creative ideas, and encourage department staff to impact the community by bringing ShopRite people/products/services to the community that we serve.

· Demonstrate accountability by managing resources in an effective manner; adhere to policies, procedures and safety guidelines.

· Make recommendations by using Consumer Panels, AEM’s, CEM’s combined with financial information to provide continuous improvement.

· Communicate at every decision point to strengthen Shopper Loyalty.

· Promote cooperation, fairness and equity, engage talents, experience and capabilities of associates while fostering belonging, and create opportunities for access and success of our associates while improving Shopper Loyalty.

· Manages 10-15 subordinate supervisors who supervise a total of 125-300 associates in the store.

· Is responsible for the overall direction, coordination, and evaluation of respective departments.

· Also directly supervises 125-300 non-supervisory associates.

· Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

· Responsibilities include interviewing, hiring, training, and development of associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Education, Experience and Skills Required:

· Associate’s degree (A. A.) from two-year college or university; and two-years related experience and/or training; or equivalent combination of education and experience.

· Ability to express ideas clearly both orally and written.

· Ability to disseminate information to others in a method that ensures understanding.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals and standards.

· Ability to speak effectively before groups of customers or associates of organization.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to apply concepts of basic algebra and geometry.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems involving several concrete variables in standardized situations.

Note: Must follow “Minor Guidelines” with regards to operation of all equipment and storage facilities.

Important Notice

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by associates in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job. Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will,” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause, unless an applicable collective bargaining agreement provides otherwise. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any associate. Any change to this “at will” employment status must be in writing and signed by the President of the Company.

Job Types: Full-time, Contract

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Management: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Ability to Relocate:

• Massapequa, NY 11758: Relocate before starting work (Required)

Work Location: In person