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SalaryJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. Your primary duties will include, but are not limited to:
Performing administrative and clerical duties.
Maintaining communication with patients, families, and other caregivers.
Conducting patient orientation and ensuring patients' needs are met.
Assisting with patient admissions, transfers, and discharges.
The future caregiver is someone who:
Is professional, reliable, and punctual.
Demonstrates a strong work ethic in a team environment.
Is technologically proficient.
Has excellent communication skills.
Can effectively multi-task while paying attention to details and staying organized.
This is an excellent opportunity for someone who is looking to build a career at a hospital that prioritizes career growth, learning opportunities, and employee wellness. This opportunity also offers tuition reimbursement as a part of our many offerings to invest in your health, well-being, and future.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Reports abnormal findings or changes in physical, mental and emotional conditions to RN.
- These include but are not limited to vital signs, weights, assisting patients with personal care and activities of daily living, patient transfers/transport, pulse oximetry, point of care testing, application of external monitoring devises , and further technical skills of phlebotomy, clean dressing changes, 12-lead ECG’s, and insertion of urinary Foley Catheters.
- Assists with keeping patient rooms clean & orderly.
- Demonstrates a positive, concerned and sensitive response in the workplace.
- Strong interpersonal skills to interact with patients and staff.
- Ability to read, write and speak English and to follow oral and written instructions.
- Ability to perform basic clinical mathematics.
- Competencies in both the professional, technical and clinical knowledge domains must be demonstrated in a safe, effective and efficient manner.
- Maintains personal growth and development through the ongoing process of formal and informal education.
- Other duties as assigned.
Education:
- High School Diploma/GED.
Certifications:
- Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period.
- Nursing students required to have BLS prior to hire.
Complexity of Work:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- Demonstrates proficiency in applied mathematics & reading comprehension at an 8th grade level.
- One year of recent, full-time patient care experience.
- Additional education/training may substitute for some/all of the stated experience (i.e. mental health experience).
- Nursing students who have recently completed a minimum of one clinical rotation as part of an accredited nursing school program may substitute the clinical rotation for the required experience.
- Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered.
Physical Requirements:
- Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
- Medium Work - Exerting 50 to 100 pounds of force rarely, and/or 0 to 50 pounds of force occasionally to move objects.
- Physical Demand requirements are in excess of those for Medium Work.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
