Clinical Supervisor

SUMMARY OF POSITION

The Clinical Supervisor must be able to juggle multiple priorities, communicate effectively, and work well with other members of the team. They should be task-oriented individuals who are also able to advocate and serve as a mentor for the staff members who report to them.

RESPONSIBILITIES

• Provide world class quality care directly to patients.
• Ensure that all elements of patient care are being met.
• Handle escalating situations between patients and healthcare providers.
• Serve as liaison when a patient has a concern with any element of care.
• Advocate for and educate patients.
• Work to improve efficiency throughout the clinic.
• Provide training and guidance to clinical staff members while providing the knowledge and tools they need to deliver top-quality care.
• Conduct Clinical Staff Meetings.
• Work with the Lead Physician, Administrator, Health Services Manager, and Care Coordinators to facilitate and ensure adoption of all value-based healthcare quality measures are met.
• Create and maintain clinical staff schedules.
• Work with team to ensure schedules are meeting the needs of the clinic.
• Assist Health Services Manager with recruiting and hiring of clinical staff.
• Maintain an ongoing list of tasks and projects within the clinical team while providing follow up and giving feedback and updates to the leadership team.
• Work with leadership team to develop new ways of bringing in additional revenue.
• Periodically review processes and documentation to ensure that compliance requirements are being met.

QUALIFICATIONS

• RN, BSN
• 3-5 years of Clinical Supervisory experience preferred