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Form of workThe Business Support position duties vary by department/unit. Generally, the Business Support is responsible for clerical tasks including phone customer service, sending communication on behalf of the department, scheduling meetings, and assisting in the daily coordination of department operations.
EDUCATION/EXPERIENCE REQUIRED:
High School Diploma or GED.
Up to 2 years of post-high school training, such as in business school, community college, or equivalent.
Experience using basic office equipment, e.g., multi-line phones, calculator, fax, copier, printers, and other general-purpose office equipment.
Ability to function at professional level in a demanding environment.
Able to maintain a high degree of confidentiality.
Ability to handle a multitude of tasks simultaneously while maintaining focus and effectiveness with minimal supervision.
Ability to prioritize in order to handle high volume workload.
Proficiency in a variety of computer software programs and/or systems, including email, electronic calendar, word-processing, spreadsheets, database management, and excel.
Effective written and verbal communication skills.
Must be self-directed and demonstrate effective problem-solving skills (including prioritizing and delegating) and superior organizational skills.
Ability to work flexible schedule is required, including occasional early morning, evening and weekend work.
Preferred Qualifications:
Associates Degree or equivalent formal education. 3 - 5 years of related experience, including progressively responsible administrative support roles.
Understanding of department services and medical terminology.
- Organization: Henry Ford Allegiance Hospital
- Department: Addiction Recovery Ctr: Inpati
