Clinical Research Coordinator

We are seeking a Clinical Research Coordinator to support the National Institutes of Health’s National Institute of Allergy and Infectious Diseases (NIAID) in Bethesda, MD. Our NIAID professional, technical, and scientific support personnel are part of a team focused on positively impacting millions of lives around the world. Candidates will work at a diverse and vibrant NIAID worksite to directly support ongoing research activities as a contractor team member. Take the next big step in your career and apply below to help us make a difference.

CAMRIS International is a dynamic Clinical Research and international development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today’s most effective, evidence-based best practices. Our core practice areas include: Clinical Research; vaccine research, microbiology and infectious disease research, development and production; biodefense; global health security; and HIV/AIDS programs. 

Our employees enjoy a diverse, collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.  

• Collaborate with research nurses and study coordinators to bring in new patients. Assist with each patient who enroll to the Clinics for evaluation, tasks include assisting with intake
  procedures consistent with each protocol. In general, tasks will include but not limited to completing a patient document checklist, create and complete an intake form including
  demographics and contact information as well as patient physician contact information, contact patients to schedule initial appointments and confirm appointments and clinic schedules in NIH CRIMSON or SharePoint, create and e-mail (or mail) schedule and new patient information such as release of medical information and other pertinent forms to the patient. Submit Admissions-Travel-Voucher (ATV) for new incoming patients.
• Assist the Federal Task Leader, research nurses and other staff to schedule follow-up appointments including scheduling clinic visits or tests/procedures per SOPs for each protocol.
  Obtain updated clinical documentation from patients or their providers prior to visits. Utilize and monitor existing and new software to streamline and troubleshoot scheduling of patients.
• Plan patient travel to minimize cost to the NIH in support of clinical protocols. Travel planning will be performed using the NIH Admissions-Travel-Voucher (ATV) system and process.
  Request Financial Assessments as needed. Direct patients to appropriate reimbursement and voucher offices.
• Arrange accommodations for patients and their families at the Edmond J. Safari Family Lodge at the NIH, The NIH Childrens’ Inn, or other local lodging options.
• Request and complete medical records, pathology slides, reports, and other clinical materials and documents from the patient’s physician(s), other caregivers, or hospitals and deliver to
  appropriate NIH recipients as directed by the task leader. Maintain patient-specific data in appropriate databases as instructed by clinical PI or their designee(s).
• When the patient’s appointment is cancelled, notify the teams involved, cancel fellow calendar in CRIMSON as needed, update CRIMSON and CRIS, let lodging such as Safra and Children's Inn know, coordinate with the team and call the patient to reschedule.
• Provide patient records to home physicians, clinics, and hospitals using secure information systems to protect personal information in accordance with all applicable NIH Information
  Security requirements.
• Assist eligible patients with obtaining extended visitors pass and direct them to the NIH Clinical Center Badging station.
• Provide a detailed patient visit schedule to the patient, patient guardian (if appropriate), Case Manager or Research Nurse, and confirm all scheduled appointments in NIH CRIMSON
  calendars and other calendar systems as required. Send appointment reminders to patients and add schedule to appropriate clinic team calendar.
• Deliver clinical documents and imaging CD, or electronic requests from outside sources to the medical legal department and the film library as directed as well as request materials from the library.
• Complete electronic and paper copies of pre-admission forms for pediatric and adult day hospitals and send to appropriate location.
• Enter Outpatient Clinic Electronic Appointment requests (EAR) and, if needed, electronic pre-admission forms to the appropriate inpatient nursing unit.
• Communicate effectively with patients, Case Managers, Study Coordinators, and Principal Investigators and other clinical staff and research staff.
• Communicate research sample pick-up and any delays/cancellations, including to Frederick NCI Courier Team, in a professional and timely manner.
• Schedule foreign language and sign language interpretation services as needed.
• Coordinate volunteer payments.
• Complete shipping and commercial invoice forms, assemble and send sample kits, packages, and letters, and mail domestically or internationally.
• Screen calls from patients, physicians and callers from the public; forward to appropriate staff members; update patient telephone directory as needed.
• Assist and support weekly clinic planning meetings by distributing weekly clinical schedules and lists of research laboratory collection to appropriate staff as needed.
• Troubleshoot scheduling issues to ensure maximum productivity of staff resources.
• Keep accurate records and reports using Microsoft Office products including Outlook, SharePoint, MS Teams; and other NIH databases and software and complete all necessary
  training for software, security, privacy and others as needed.

• BS and at least 4 years of experience in related field.
• Good communication skills and writing skills are highly desired.
• Must complete all security and training for use of NIH databases and software, and must follow and adhere to PII regulations.
• Experience using Microsoft Office products including Outlook, SharePoint, MS Teams.
• Experience with NIH’s CRIMSON and CRIS software is preferred, although training will be provided for documentation and clinical systems used by the Clinical Research teams.

CAMRIS International LLC offers competitive salaries and comprehensive benefits. Please submit your resume online at www.CAMRIS.com. CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.

Some positions or sites may require that the incumbent be fully vaccinated against COVID-19. Proof of vaccination may be required.

Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.