Clinical Externship Sourcing Specialist (CESS), South Regional

Position:Clinical Externship Sourcing Specialist (CESS), South Regional

Classification: Full-Time, Non-Exempt

Reports to: Manager of Clinical Externships

Date Create: February 2024

MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a $130 million investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to have a portfolio of funders, grants and contracts to do our work that is life changing. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter into allied healthcare careers at low or no-cost. More on Futuro Health can be found at www.FuturoHealth.org.

OUR VALUES

- We keep Scholars, communities, and equity at the center of our work.

- We design solutions that are agile, inclusive, and scalable.

- We earn and maintain trust through collaboration and accountability.

- We pave the way with leading-edge practices.

- We use data science to inform continuous improvement.

- We look toward the future and embrace new opportunities.

Why Should You Join Futuro Health: Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution?

Our team of talents share a commitment to Futuro Health’s nonprofit mission. We celebrate the opportunity to transform lives through our purpose-driven work. We bring our skillsets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. We know it takes collective effort to design adult-friendly, inclusive, agile, and scalable solutions that meet the big challenges of the day -- ranging from worker shortages, social and economic mobility, to equity in care. If these qualities speak to you, apply to become part of the Futuro Health team.

Position Summary: This position works in conjunction with the Manager of Clinical Externships, Externship Tutor and Preceptor Liaison, and the North CESS. The CESS is responsible for sourcing externship sites to positively affect externship to employment and scholar completion rates for Futuro Health programs. The CESS will nurture and facilitate externship site locations based on the geolocation of Futuro Health scholars in collaboration with the Externship Team. Positive and professional communication is vital in interacting with externship sites, scholars, and other Futuro Health team members.

Essential Job Functions

• Act as the main point of contact for externship sites regarding any issues pertaining to scholars, ensuring the Manager of Externships and the Success Coach are kept informed.
• Participate in the planning, execution, assessment, review, and evaluation of externship program and processes.
• Cultivate positive relationships with externship site personnel and monitor progress for scholar experiences.
• Together with the Manager of Clinical Externships, decide on newer source locations based on scholar geolocation externship needs.
• Source externship locations by "cold calling" and keeping track of contacts with relevant notes on the outcome of the calls in the Futuro Health CRM.
• Notify the Manager of Externships of new externship locations for initiation of the agreement process.
• Respond to special requests within defined region when circumstances dictate that prompt action is necessary.
• As needed, oversee the exchange of information and cooperation between educational institutions and/or the locations of externships, maintain confidentiality.
• Search for future clinical sites for all subject areas covered by the Futuro Health training program catalog.
• Able to work independently and use effective decision-making skills based on current policies, procedures, and regulations.
• Offer academic and professional support as required by the scholar throughout the externship process to facilitate externship to employment.
• Demonstrate professionalism and emotional intelligence in all interactions with the scholar and try to ensure a positive experience.
• Showcase Futuro Health in a favorable light and convey professionalism and compassion in all interactions.
• Ensure Time tracking is accurate in the externship platform (e.g., eValue) and notify the Manager of Externships if any deficits or irregularities are found.
• Keep up with new developments in technology and tools that can make the placement process for Clinical Externships more efficient.
• Engage in conferences, workshops, and professional development exercises to improve your understanding of and proficiency with Clinical Externship placement and management.

Qualifications:

• 3 years as an employee in a healthcare setting, as a manager, coordinator, experience as clinical placement coordinator preferred. We will consider other healthcare management with 5 or more years of experience in a manager/coordinator role.
• Ability to always maintain confidentiality abiding by FERPA and HIPAA when handling sensitive/confidential information, issues, and requests.
• Proactive, possess drive and commitment towards standard and performance for self-development.
• Exhibit capacity to decipher verbal cues and offer interventions to promote a positive experience.
• Experience building community and social networks.
• Skill in executing responsibilities in a timely, meticulous, and professional manner, while demonstrating initiative and creativity
• Skill in communicating effectively and professionally with emotional intelligence.
• Excellent written and verbal communication skills, including composing business correspondence and editing, and using correct spelling, punctuation, and grammar.
• Demonstrate the ability to browse and search the internet efficiently for externship locations.
• Demonstrated experience with computer software (Microsoft Word, Excel, PowerPoint, and Outlook) and office equipment.
• Knowledge of database management, and creating, contributing to, and maintaining records

Education: High School Diploma, GED or equivalent, technical training. Associate or Bachelors degree preferred.

Supervisory Responsibility:

This role does not have supervisory responsibility over staff.

Work Environment/Travel:

This is a remote role. Travel will be required to visit externship sites and attend meetings and conferences.

Physical Demands: Able to sit, stand, and type for long periods of time. Ability to lift up to 25 pounds. Ability to work irregular hours, including after-hours and weekends, although this will be infrequent.

Position Type: This position is full-time. The hours may include weekends, nights, and holidays.

Futuro Health is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Type: Full-time

Pay: $29.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Will you now or in the future require Futuro Health to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based cases)?

Work Location: Remote