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If you are inspired by innovation and business strategy, strive for outstanding collaboration, and have a strong inner-drive and excellent communication skills, come join our team! Be the catalyst for growth and transformation in Cardiac Surgery and live the Medtronic Mission: To contribute to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend life.
In Cardiac Surgery, we are committed to advancing and delivering optimal cardiac surgical care. The clinical specialist will support field sales activities in the ECT/ECLS product line, being the field expert for these products and associated procedures. This is a Hybrid role in which the clinical specialist will have sales accountability and clinical knowledge expectations. Primary responsibilities include supporting the Cardiac Surgery business in areas of surgical case coverage, support, troubleshooting and clinician education and training.
A Day in the Life - ECT/ECLS Clinical Specialist
- Develop and deliver both live and virtual training programs on Extracorporeal Membrane Oxygenation (ECMO) products to healthcare providers in hospitals and medical facilities
- Collaborate with the sales and marketing teams to ensure training materials are aligned with product messaging and sales objectives
- Conduct product demonstrations and training sessions for healthcare providers on the safe and effective use of ECT/ECMO products
- Provide guidance and support to healthcare providers on the selection, setup, and management of ECT/ECMO products
- Be proficient in understanding Cardiac Fluoroscopic imaging for proper placement of Life Support Cannula/Catheter
- Work closely with key opinion leaders and industry experts to stay up-to-date on the latest trends and best practices related to ECMO therapy
- Collect feedback and evaluations from healthcare providers on training programs and materials, and use this feedback to continuously improve training offerings
- Collaborate with the sales team to identify opportunities for additional training and support to drive product adoption and sales
- Participate in trade shows and other industry events to promote ECMO products and training programs
- Provide technical and administrative support to healthcare providers for research endeavors that advance ECMO products including acting as an ERP liaison for internally supported research
- Blood Management - In-service and train hospital personnel on how to run autotransfusion devices (autoLog IQ) and anticoagulation management devices (HMS Plus) in the perioperative setting (operating rooms, recovery rooms, Cath Labs, CVICU, ICU, etc.). This includes product evaluations, validations, and installations
- Available to teach the principles of autotransfusion, anticoagulation management, and perioperative blood management at hospitals, regional medical meetings, national and international medical meetings, perfusion schools, and anesthesia technologist schools
- Participate in the development and design of new autotransfusion and anticoagulation management devices providing input as a clinical/technical expert
- Participate in new sales representative and new employee product training as needed
- Assist Medtronic Lifeline, Technical Support, and Customer Focused Quality teams with customer clinical/technical questions and product complaints
- Monitor competitive moves as they relate to the Blood Management products
- Assess and Update POC training tools when needed
- Interact with Point of Care Medical Laboratory technicians and assist in diagnostic device qualifications as needed
Other Responsibilities
- Identify and champion new and creative approaches to business, operations and marketing opportunities and challenges
- Attend and support key regional, national, and international medical meetings, e.g., ELSO, SEECMO, ISHLT, AmSECT, CREF etc.
- Participate in Voice of Customer (VOC) and customer VIP sessions
- Assist marketing in portfolio management and promotional plans designed to increase penetration for existing, enhanced and new products
- Proficient with using ECMO simulation tools ( iSimulate, Smart simulator, Chamberlain station, silicone model, InvoMEL) to support simulation events
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- Bachelor's degree and at least 4+ years of marketing, sales or technical experience (2 years with Masters)
- Certified Clinical Perfusionist, Respiratory Therapist or RN with ECMO experience
- ECLS/ECMO experience - minimum of 2 years
- Ability to communicate effectively with marketing, sales and healthcare professionals
- Knowledge of blood physiology and Blood Management products used in clinical settings
- Ability to travel extensively - up to 80% of time
DESIRED/PREFERRED QUALIFICATIONS (optional):
- MBA
- Experience in medical device sales
- POC customer experience
- Strong technical aptitude, specifically in Cardiac Surgery and/or the clinical environment
- Sales orientation or exposure to working with a high performing salesforce
- Demonstrated ability to develop and implement marketing plans across product lines and customer types
Physical Requirements
- Ability to lift and carry 50 pounds
- Ability to sit or stand for 6-8 hours per day
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
- Posting Date: Apr 1, 2024
- Travel: Yes, < 75 % of the Time
- Salary Min: 145,000
- Salary Max: 145,000
