Clinical Development Specialist - Veterinary

The Clinical Development Specialist implements support team training programs at Blue River PetCare practices.  The Clinical Development Specialist evaluates team members, supports practice workflow/efficiency, provides skills-based training, and transitions training programs for administration by practice leaders.

• Administer training programs for support teams (Veterinary Technicians, Veterinary Assistants, Customer Service Representatives, and other non-veterinarian team members), establish expectations and progress goals with practices, train technical skills, improve practice workflow and efficiency, and demonstrate measurable improvements.  Responsibilities include: 
  • Introduce of training programs   
  • Virtual/in-person practice support
  • Provide participant accountability 
  • Transition role to practice once program is well-established
• Identify skill/operational improvement areas alongside Practice Managers, Medical Directors, and Field Operations teams
• Help practices build and maintain a healthy workplace culture

• AVMA-Accredited Veterinary Technician program graduate preferred
• Maintain high level of clinical knowledge via regular Continuing Education

• Passion for teaching, skill development, and professional growth for support team members and BRP practices
• Active Veterinary Technician credential in good standing (duration 2+ years) in minimum one state required
• Minimum five years of clinical veterinary practice experience, leadership role strongly preferred
• Strong interpersonal and written/verbal communication skills
• Positive attitude, helpful, professional, detail oriented, and organized
• Strong veterinary medicine technical knowledge from support team perspective
• Change implementation and conflict management proficiency
• General understanding of financial metrics, efficiency, and decision-making within veterinary practices preferred
• Ability to manage multiple tasks/projects in a timely manner required

• Must be able to travel to clinics as needed, up to 75%
• Must be licensed and able to operate motor vehicle and travel via automobile/air
• Position requires stationary sitting and to be on feet for substantial periods of time
• Frequent communication with practice management teams, practice teams, and corporate office via email/phone. Ability to exchange clear, accurate data in these situations required.
• Occasionally move equipment and supplies weighing up to 50 pounds
• Frequent keyboarding/use of computer

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• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
• Veterinary equipment usage and maintenance knowledge
• PIMS Software experience preferred