Clinical Care Technician

Building Location
Ely Clinic

Department
26180 Family Practice

Job Description:
The Clinic Care Technician is primarily responsible for providing clinical assistance for patient care. These duties may include greeting and rooming patients, interview patients to obtain a limited medical history and obtain vital signs (blood pressure, heart rate, temperature), document in patient chart or electronic medical record. This position will also be responsible for stocking and cleaning exam room per clinic and infection control policy, order and maintain clinic lab supplies, and all other duties as assigned. This position will also have responsibilities for assisting with clerical duties as assigned. This position may float to support other areas as assigned.
Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks. 
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.
• Chaperones exams as needed. 
• Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
• May perform specific patient care tasks based on training.
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
• Cleans procedure and exam rooms between patients and at end of day.
• Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
• Cleans and ensures proper maintenance for equipment as assigned.
• Performs daily crash cart checks, monitors, and empties sharps containers.
• Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.

Preferred Qualifications:

• Customer service skills
•  Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology

Licensure/Certification Qualifications:
Pay Range
$15.91 - $23.91 / hour

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

Union
DC USWA Ely (DCUEL)

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.