JOB SUMMARY:
The Clinical Assistant must work closely with the Clinic Team to help control patient flow and assist patients where needed. Duties may include pre-loading patient charts, rooming patients, taking vital signs, updating medical history, making phone calls to obtain records, and maintaining timely patient flow. The Clinical Assistant may be needed to assist with basic patient needs as well as assist with blood draws when necessary. Cross training may be necessary in many areas of the clinic, or as designated by the Supervisor. Clinical Assistants must work closely with the Clinical Team to perform duties that help assist them in daily patient focused tasks.
This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.
JOB SPECIFIC DUTIES AND RESPONSIBILITIES MAY INCLUDE:
- Call patients from the waiting area in a timely and pleasant manner and escort to an exam room, as clinic flow permits.
- Obtain vital signs and input in EMR.
- Update patient record with new/current medications and any pertinent health information, supporting the MIPS requirements and other information the physician team will need for patient examination.
- Obtain external medical records or records referred to in previous visit note.
- Pre-load patient record with all pertinent information in order to assist in a timely and well prepared visit with Physician and Nursing team. Work to consistently prepare the patient's chart in a timely manner and/or time frame set forth by Physician Team to aid in efficient and well prepared patient visit
- Assist with clinic flow and manage coordination of patient information between physician and nursing team that may have been disclosed during the rooming of the patient.
- Discharge patient after exam and help navigate to next appointment within clinic
- Assist Physician team with various procedures and relaying instructions to patient/families.
- Fulfill environmental responsibilities as assigned which may include: setting up equipment; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; sorting, storing supplies; restocking exam/procedure rooms. Will notify Lead Nurse if supplies need to be ordered.
- May be required to assist with bladder scans or exam room procedures during the patient visit.
- Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; sharing problems relating to patients and/or staff with immediate supervisors in a timely manner.
- Schedules patients, if needed.
- May be required to perform venipuncture once properly trained
- Cross train in other areas of the clinic to ensure using time efficiently (laboratory, screening, valet or basic PSS duties.)
- Monitor the waiting and infusion rooms for patient needs (drinks, blankets).