Clinical Analyst

Overview
~Local Remote Position: To be considered you MUST live in the greater Nashville area, but you will work from home~
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for instituting applicable healthcare knowledge using technology and the analysis of data to support healthcare professionals in improving senior living resident care outcomes. Focuses on providing better patient care using technology, primarily with enterprise electronic health records (eHR). Facilitates the development, configuration, implementation, and end user training of enterprise healthcare applications and technology.

1. Performs healthcare application configuration and implementation of new enhancements, and requested changes to support the unique requirements of individual senior living communities.
2. Participates in application review, testing, and training related to healthcare application releases, updates and enhancements.
3. Facilitates communications regarding needs, changes and enhancements related to healthcare technology and applications. Serves as primary contact for healthcare application training and support for assigned division.
4. Designs, develops, and implements training and educational materials for healthcare applications and technology. Facilitates clinical team training initiatives to promote utilization, documentation, compliance, and best practice for optimal use.
5. Participates in development, training, utilization, and interpretation of healthcare reporting and analytical tools.
6. Implements and supports utilization of pharmacy services and integration with eHR systems.
7. Assists the End User Services team in investigating and troubleshooting healthcare application and technology issues.
8. Escalates cases for healthcare application support when required and serves as advocate and liaison for case resolution.
9. Reviews and approves user access requests for healthcare applications, ensuring organizational security criteria and practices are appropriately applied.
10. Participates in application user reaccreditation audits as assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience

• Bachelor's degree in healthcare, analytics, or technology-related program required.
• A minimum of three years related experience in the healthcare field (inpatient, outpatient, and/or long term care) is preferred. Strong customer relationship and training skills may be considered in lieu of actual healthcare experience.
• Additional years of relevant experience can be substituted for the education requirement on a year for year basis.

Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within Clinical Services. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of healthcare applications and technology. Has a thorough understanding of the organization and senior living clinical services work environment. Has a working knowledge of community-level clinical services workflows. Possesses ability to effectively communicate and convey knowledge with associates at varying levels of technical aptitude. Possesses superior customer relationship skills, critical thinking, ability to analyze complex data, and organizational skills. Remains up to date on all system applications and Brookdale processes and procedures.
Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$62,490 - $79,608 / year