The Client Services Representative will serve as the primary point of contact for our clients, working closely with them to understand their needs, address their concerns, and provide tailored solutions. The ideal candidate will have excellent communication skills, a strong understanding of our products or services, and a commitment to delivering exceptional client service.
Our company values innovation, collaboration, and client success. As a Client Services Representative, you'll have the opportunity to work with a diverse range of clients, develop creative solutions, and make a meaningful impact on their business outcomes.
To know more about our company:
- https://www.cbsnews.com/video/powering-small-businesses-fueling-big-dreams/#x
Responsibilities:
- Build and maintain client relationships.
- Address client needs, concerns, and provide support.
- Assess and enhance client satisfaction.
- Conduct needs assessments and recommend solutions.
- Collaborate with teams for seamless client experience.
Qualifications:
- Excellent interpersonal skills and a positive attitude.
- Strong communication skills.
- Problem-solving ability.
- Client-facing experience (preferred but not required)
Compensation:
- Full-time position
- $20 per hour
- Monday to Friday, 9am-5pm
Job Type: Full-time
Salary: $20.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Client services: 1 year (Required)
Work Location: In person