Client Service Representative

Georgetown Veterinary Hospital is looking to add a compassionate and skilled part-time Client Service Representative to our team.  

Georgetown Veterinary Hospital is located in beautiful Redding, CT and our mission is to assure your pet the best possible health by providing the highest quality veterinary care in a humane, responsible, and caring environment. To achieve this goal, we maintain a top-quality facility staffed by highly experienced and genuinely compassionate personnel. We consider your pet to be an integral part of your family, and we will do our best to strengthen that bond by keeping your pet healthy. We pride ourselves as a family-oriented practice, providing our clients and their pets with outstanding veterinary care.

Client Service Representative

Georgetown Veterinary Hospital in Georgetown, CT

$18.00-$21.00 an hour

WHAT YOU’LL DO 

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client’s inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined: 

• Great pay and 401K with 100% company match of up to 3%, and a 50% match for the 4thand 5th%
• Employee Ruff-erral Program
• Continuing education yearly allowance for skills development
• Certification fees reimbursement (eligible employees only)
• Uniform allowance and Employee Assistance Program (EAP)
• Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
• Free online group exercise classes, such as HIIT (High Intensity Interval Training) twice a week, taught by certified trainers
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, special benefits to utilize for your own pet:

• Pet Care: Discounts on veterinary services and products
• Pet Diagnostics: Discounts on reference lab testing
• Pet Food: Discounts on Purina pet foods

REQUIREMENTS 

• High school diploma or equivalent
• Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
• Significant experience with basic office functions in a busy office environment
• Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.