Client Manager - International Health - Remote

• Client and customer facing responsibility for day-to-day support of client needs.

• Provide consultative pro-active information/recommendations with clients on an on-going basis.

• Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative service.

• Manage block of business with approximately 150-200 clients and $7-$9MM in premium

• Responsible for renewals on existing block of business

• Upsell/cross-sell additional product lines within Cigna Global and other matrix partners.

• Communicate/educate clients about Cigna Global updates/changes related to compliance or processes.

• Handle and resolve escalated issues related to eligibility, premium/invoicing, and/or service-related matters.

• Thorough understanding of health service products and services and associated operating requirements to support the client management plan goals and sales processes.

• Utilize organization's sales information systems and document in Salesforce.

The ideal candidate will possess the following:

• Minimum of 2 years Account Management and/or Sales experience required.

• Health and Life Insurance License required or ability to obtain.

• Ability to effectively manage productive meetings.

• Ability to analyze and solve problems created and presented by the business environment, regulations, internal processes, and system limitations.

• Client and customer focus with the ability to build rapport and be a team player within the Cigna organization.

• Knowledge of the practices, techniques and tools associated with providing consultative service to clients and customers.

• Ability to exercise independent judgment within established company guidelines.

• Strong written and verbal communication skills

• Excellent presentation skills

• Proficient in MS Office Suite; Salesforce.com experience preferred.

• Bachelor's degree preferred or equivalent work experience.

• International experience a plus.

• Ability to travel within specified region - 25%.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.