As a Client Manager, you will be an integral part of our yacht management department, acting as the key contact for Captains, Crew, and Client Offices. With responsibility for your own portfolio of yachts, but supported by an experienced team of maritime specialists, you will coordinate between the various management functions to ensure that service deliverables for your yachts are consistently exceeded. You will enjoy the challenge of building relationships with key stakeholders with your excellent written and verbal communication skills; and your previous experience within the yachting industry - along with the expertise of the wider team - will help you to achieve trusted advisor status with our clients. You enjoy a fast-paced and varied role and are not afraid to find creative solutions to complex problems and identify commercial opportunities every stage of the way. You will also actively participate in all Y.CO sponsored sustainability programs and encourage yacht owners to become a part of the company's global initiatives for environmental protection and social equity in yachting.
ABOUT YOU
High energy and enthusiasm, with a strong commitment to exceeding client expectations
Strong written and verbal communication and interpersonal skills, with the ability to connect and build strong relationships with clients and colleagues
Entrepreneurial spirit, and able to identify commercial opportunities
Ability to work effectively under pressure and travel internationally as required
Ability to think laterally and provide creative solutions to complex issues
Team player with the desire to become an active participant in the future growth of Y.CO
EXPERIENCE
Client-facing experience within the maritime or superyacht industry
Experience of maritime or superyacht operations at a senior level
Maritime qualifications or university-level education
LOCATION
Fort Lauderdale