Client Coordinator

Join the Harmony at Musician's Mobile!

Are you passionate about music and customer service? Do you thrive in a role that blends sales, coordination, and administrative tasks seamlessly? Musician's Mobile is on the lookout for a vibrant and dedicated Client Coordinator to join our team!

About Us:

At Musician's Mobile, we bring the joy of music directly to our students' homes, offering professional music lessons tailored to their unique interests and schedules. We believe in a consultative sales approach, fostering a supportive environment where clients can explore the world of music at their own pace.

Position: Client Coordinator

Responsibilities:

• Reach out to potential clients interested in music lessons, guiding them through our offerings with a consultative and supportive sales approach.
• Handle phone calls and emails, providing accurate information and resolving inquiries with a friendly and helpful demeanor.
• Seek new teaching opportunities with schools, daycares, and corporate clients to expand our musical community.
• Follow up with past prospects, rekindling interest and showcasing the value of Musician's Mobile lessons.
• Conduct post-lesson follow-ups with clients to ensure satisfaction and address any concerns.
• Assist with administrative tasks including data entry, filing, and document preparation.
• Coordinate with internal teams to ensure smooth service delivery and prompt resolution of client issues.
• Maintain accurate client records, updating information in our company database.

Requirements:

• Previous experience in sales, administrative or customer service roles is preferred.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication skills, both written and verbal.
• Proficiency in computer software (e.g., Google Docs, Google Sheets).
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to maintain confidentiality when handling sensitive client information.
• Nice to have: Some basic background in playing an instrument or music expertise. Knowledge of how to use a CRM.

Additional Details:

• This is a remote position, offering flexibility with intermittent daytime hours and the possibility for night time hours. Reach potential clients within 24 hours in the time frame of roughly 11am-7pm but you are not expected to work that entire time frame. Roughly 3-10 hours per week.
• Bonuses based on sales performance

If you're ready to be a key player in orchestrating unforgettable musical journeys for our clients, apply now! Join us at Musician's Mobile and help us spread the love of music.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 3 – 10 per week

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• What’s your availability for work?
• Are you sure you are ok with very limited hours in the 3-10 hour range per week based on demand?

Experience:

• Sales: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: Remote