Address
Form of workOur very busy Team is looking for the right person!
If you are an outgoing, friendly office professional and
want to work in a fast-paced office environment, keep reading.
Our Client Service Specialists are responsible for -
Scheduling and Lead Management– you will be responsible for
customer communications while organizing work and managing schedules for our
Service Professionals
Managing Expectations with Customers – You’ll guide
customers through their projects and manage their expectations.
Create Life-Long Customers – You will follow the Mr.
Handyman Way and consistently deliver a great experience that wows every
customer
Performance in the role -
Quality of Work – Our value comes from meeting and exceeding
our customers expectations at every touch point
Customer Satisfaction – You will be responsible for
delivering an amazing customer experience and ensuring a high level of customer
satisfaction.
Efficiency – Doing the job well and doing the job in a
timely manner are critical to success in this role.
You are -
Comfortable and pleasant on the phone
Able to help solve our customers problems
Excited to understand, believe in, and abide by the Mr.
Handyman values
A team player who is capable of working independently
Excellent in customer communication
Highly organized and a self-starter
Proficient with Microsoft Office.
*Not required but a plus if you have experience with Service
Titan Customer Management Program.
Job Requirements
These are the minimum requirements to be considered for this
position.
Live within commuting distance of our office in Scottsdale
Air Park.
Have professional communication and phone skills
Have 3+ years of experience in an office setting
Available Monday - Friday
Benefits & Pay
The pay range for this position is $16.00 to $18.00 and is
dependent on your experience.
Paid holidays
Vacation time
Sick time
If you meet the requirements for the position, our system
will schedule you for an interview immediately.
You are
applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV
LLC or any of its affiliates. If hired, the franchise owner will be your only
employer. Franchise owners are independent business owners who are solely
responsible for their own wage and benefit programs that can vary among
franchise owners. This job description is meant to describe the general nature
and level of work being performed.
