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SalaryWho We Are: Home Instead is the world's leading provider of personalized in-home care services with over 1,100 independently owned and operated franchise offices worldwide. We employ compassionate Care Professionals who share our dedication to enhancing the lives of aging adults and their families. Our non-medical services support a wide range of needs, from companionship and personal care to specialized Alzheimer's care and hospice support.
Website: www.homeinstead.com/philly
Work Schedule: Monday through Friday 8:30 am - 4:30pm with limited on call responsibilities*. Flexibility to work one day per week remotely. Occasional weeknight or weeknights may be required with advance notice.
*Any on call work will be additionally compensation.
What You'll Do:
- Develop and maintain positive and healthy relationships with clients and their families through quality assurance visits, phone calls, and special events.
- Plan and execute a schedule that ensures each client has at least one quality assurance visit per month.
- Work with Recruiter to create, improve, and execute care professional's (CP) orientations and trainings.
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a Care Consultation.
- Communicate effectively with clients and family members, as well as other office staff and CPs to coordinate various aspects of a client’s care.
- Monitor, mediate, and log both client and CP activity and follow up on CP's assignments and client service.
- Conduct client and CP introductions as scheduled.
- Provide community education regarding senior care issues and resources.
What You Need:
- 3+ years of experience in the Senior Care or Health Care Industry.
- Clinical Background
- The ability to work independently in a field position, with a self-starting, upbeat, positive, go-getter attitude.
- A vehicle to get to clients around Philadelphia.
- Excellent organizational skills, problem solving skills, and customer service.
- Will bring their own team player attitude to our team-oriented environment.
- A warm, friendly, compassionate demeanor with elderly clients.
What You'll Get:
- Competitive Compensation
- Monthly Employee Bonus Program
- Employer Contribution to Medical Benefits
- Mileage and Travel Reimbursement
- Generous Time Off Policy
- 401(k) with Employer Match
- Ongoing Training and Development
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Home Care: 3 years (Preferred)
Work Location: In person
