Client Account Lead (Napkyn)

ABOUT Napkyn:

Napkyn is a fully accredited Google Marketing Platform (GMP) sales partner. We empower advertisers to organize, analyze, and activate the value of their customer and marketing data using best-in-class marketing and cloud technology.

Napkyn Summary:

We believe in a world where data stimulates growth, creativity and inspiration. A world where people and technology work in concert to create new outcomes, new opportunities, and new customer connections.

We believe that data, harnessed properly, can spark powerful consumer insights, business transformation and marketing innovation.

We are a full stack Google partner with a 14 year track record of delivering solutions to leading brands across multiple industries. 

Why You Will Love This Role: 

You are excited about helping advertisers leverage data as a superpower. You will work alongside a diverse team of strategists, engineers, data scientists, and marketing execution experts who help our customers activate and apply their data superpowers at speed and scale to:

• Understand, communicate and connect deeply with their customers' needs and desires 
• See around corners to identify threats & opportunities 
• Adapt and innovate at the speed of light 
• Leap over their competition from a single data-driven insight 

The Details

KEY RESPONSIBILITIES:

• As a media-focused Client Account Lead, you will own all aspects of our largest client relationships - key responsibilities will include but are not limited to all of the following:
• Responsible for understanding clients' business and marketing objectives and designing solutions to ensure we're able to deliver on their needs
• Combine strategic thinking with technical expertise to become the trusted "go-to advisor" for clients - interfacing with senior client executives
• Proactively identifying opportunities to provide ongoing value, support, and guidance to clients
• Identifying client upsell opportunities across Media and Data Solutions, working closely with Data Solutions counterparts when necessary
• Act as senior point of escalation for client issues & concerns - working with leadership to identify solutions
• You'll serve as one of the department leaders, leading a team of 1-3 media solutions experts to ensure we're delivering on all client needs
• You will work with leadership, providing insights on how to drive ongoing improvement to project management and innovation across the media solutions team - identifying processes and pain points to automate and improve. As well as new productization/revenue opportunities
• Support Head of Dept, Sales, and SLT with BD pitches and client upsell opportunities

REQUIRED SKILLS AND EXPERIENCE:

• Consider yourself an expert in DV360, ideally have experience with buying PMPs, CTV, Youtube, and other advanced programmatic knowledge
• Strong knowledge of CM360
• Working knowledge of SA360
• Maintain an in-depth knowledge of digital marketing technologies and other Google Marketing Platform technologies (Google Analytics, Google Ads/Search Ads360) 
• Previous experience with executive relationship development 
• Understanding of high-level business strategy
• Ability to articulate technical capabilities in terms of business value

CHARACTERISTICS NEEDED TO SUCCEED IN THIS ROLE: 

• Strong communication and presentation skills
• Proven creative problem-solving approach and strong analytical skills
• A valued team member, who upholds Napkyn's values and professional integrity at all times
• Articulate and confident presenter
• Ability to effectively prioritize tasks
• Excellent business writing and communication skills
• Analytically minded
• Self-motivated with lots of energy
• Outgoing, positive thinker
• Flexible, versatile and proactive
• Open, honest and direct, is comfortable giving and receiving constructive feedback

Start Date: Position is open immediately

Reporting directly to: Jeff Giocondi, AVP - Head of Media Solutions

Allocation: 100%

Location: Hybrid - based in NYC

As a Kepler Group company, Napkyn draws from Kepler's strategic, technology-and data-driven marketing expertise to provide world-class Google marketing support.

The Napkyn team is guided by Kepler's values:

• Kepler prides itself on being a great place to work.  In fact, we're proud to share that AdAge just recognized Kepler as the #7 Best Place to Work", validating our investment in our team and our clients.
• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. 
• We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. 
• We're fun, authentic, empathetic, and ever-in-motion. You'll work with and learn from the smartest people in the industry and have a blast doing it. 
• We're human. You'll have an option to join Employee Resource Groups, DEI initiatives, and altruism efforts to bring positive societal impact.

Napkyn  welcomes and encourages applications from people with disabilities.  Accommodations are available upon request for applicants in all aspects of the selection process. We are committed to diversity of background, thought and experience, and we work to create an environment in which all our employees thrive by bringing their authentic self to work.

Transparency is fundamental to Kepler's and Napkyn's culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler's growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.

Total Compensation:        

• Base Salary: $126,900 - $158,600
• Target Annualized Discretionary Bonus: 15% ($19,000 - $23,800)
• Target Total Cash: $145,900 - $182,400

Benefits:

• Healthcare/Dental/Vision
• Unlimited PTO
• 401k Contributions
• $125/mo Mobile Phone Stipend
• $50/mo Internet Stipend
• $200/yr Home Office Equipment Stipend
• $800/yr Annual Learning Stipend
• $1,500/yr Annual Education Stipend
• Parental Leave - 12 week primary caregiver / 4 week secondary caregiver leave
• Annual Work From Anywhere 4 weeks per year