JOB TITLE:Cleaner/Housekeeping TK
GENERAL JOB DESCRIPTION:
To provide prompt, professional and courteous service. To assist the Community & Service Managers in maintaining all vacant units to a clean, make-ready status in accordance with the goals and objectives outlined in the approved Business Plan. To ensure that work is performed according to Provence Real Estate policies and procedure. To be aware of changes to policies, procedures, codes and guidelines
REPORTS TO: Service Manager, Community Manager
SUPERVISES: N/A
QUALIFICATIONS:
A. EDUCATION
No minimum requirement
B. SPECIAL SKILLS REQUIRED
Good communication/reading skills
Dependability and consistency
Strong customer service/satisfaction philosophy
C. REQUIREMENTS
Ability to read and write the English language at a level acceptable by Community Manager or Service Manager
Capability to work in inclement weather
Ability to display balance/equilibrium at heights above five (5) feet
Ability to lift 35 pounds
Mobility and flexibility to use ladders to access and work in confined spaces, and to clean and disinfect all areas of an apartment or the leasing office
Own reliable transportation as required by assigned community
Carry radio on-site at all times
Ability to successfully pass a criminal background check and drug screen
D. KNOWLEDGE
General property operations
Safety
Proper use of chemicals and cleaning supplies, tools, and related-equipment
E. EXPERIENCE
This is an entry-level position in the property management field. Previous experience in janitorial role is preferred.
RESPONSIBILITIES:
1. To report to the Community and Service Manager each morning, each evening and as required for work assignments.
2. Perform all work necessary to bring and maintain vacated units to rent ready condition in a timely manner. This includes, but is not limited to, cleaning all appliances and bathrooms, vacuuming and mopping tiled areas.
3. Housekeepers will spend 60 to 70 percent of their time performing hands-on make ready duties.
4. Maintain leasing office, models, clubhouses, and public and common interior areas of the property in a neat, clean, attractive condition. This includes, but is not limited to, dusting, cleaning counter tops, vacuuming, and mopping vinyl flooring and/or tile areas
5. Inform Service Manager of low stock items or unavailable parts and supplies.
6. Report any needed repairs or unsafe conditions to the Service Manager.
7. Perform other duties as outlined by the Service Manager.
8. Abide by the company's safety policy and follow correct, safe work practices.
9. Maintain an excellent customer service relationship.
10. Participate in company training classes and meetings, as required.
11. Attend all in-house training classes as required.
12. Assist with cleaning and trash-out of move outs.
13. Complete basic service requests as needed and as assigned.
14. Assist with additional turnkey duties on the property as needed, such as carpet steam cleans.
HOURS OF WORK:
A. All full-time associates are required to work a minimum of 40 hours per week. Part-time associates may not exceed 29 hours per week, unless approved by supervisor. Every company member must complete a weekly time sheet or on-line time clock system.
B. This position may require weekend and holiday hours, depending upon the requirements of the community. The Housekeeper is jointly responsible to ensure that the compactor area, amenities, and clubhouse are all clean and sparkling 24/7/365.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Office
- Outdoor work
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Stone Mountain, GA 30083: Relocate before starting work (Required)
Work Location: In person